Adeeba E-Services
Posted 9y ago

TECHNICAL SUPPORT/TECHNICAL SALES - US PROCESS (BPO)

Adeeba E-Services
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • Providing technical support
  • Closing sales
  • Diagnosing issues
Requirements
  • Experienced candidate will provide technical support
  • Close sales, and achieve targets. Must have experience in outbound tech process for more than 1 year

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

Experienced Candidate will receive inbound calls from international customer.

Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives

100% Attendance Incentives.

Loyalty Bonus Rs. 5000 every year

Lucrative Incentives

Paid leaves every year.

Leaves: Rotational offs

24 paid leaves+b'day leave+comp offs

Shift timing : (8:30pm to 6:30am)

Qualifications:

Graduate / Undergraduate 

Additional Information:

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.

About Adeeba E-Services

Provides technical support and software services to global consumers.

Year founded
2014
Employees
200
Organization type
Private
Headquarters
IN

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