We are looking to add a Technical Training & Quality Specialist to our team. The Technical Training & Quality Specialist plays a critical role in supporting our Sales Team by strengthening our diagnostic accuracy, ensuring contract quality and enhancing overall sales and operational effectiveness.   This role serves as a technical parter to Sales, providing expertise in foundation repair and waterproofing solutions while also supporting the development and success of our Sales Trainers.

What you’ll do:

• Assist Project Managers with complex foundation and waterproofing diagnoses. 
• Provide technical insight and education to ensure appropriate solution recommendations with Sales and Production teams.
• Partner with Sales to validate structural conditions and proposed solutions.
• Review contracts for accuracy, completeness and alignment with recommended solutions.
• Help ensure recommendations align with operational capabilities and installation standards.
• Ensure scopes of work are clearly defined and executable.
• Partner with Sales Trainers to support onboarding and ongoing development of sales team members.
• Help translate technical field realities into practical sales training.
• Act as a liaison between Sales, Production and Leadership.
• Identify gaps or risks prior to job production.
• Lead the rollout and implementation of new products, materials and services for Sales and Production teams.
• Participate in Sales, Production and operational planning sessions.
• Proactively identify trends, challenges and opportunities for improvement.

What you’ll need:

• Servant-leader mindset.
• Ability to travel as needed.
• Strong technical knowledge of residential and/or commercial installation processes.
• Experience in training, coaching or department-level leadership.
• Ability to evaluate job specifications and identify potential challenges.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong collaboration skills with an ability to work with all departments.

What you’ll get:

We offer a comprehensive benefits package that supports your total wellbeing, including multiple medical, dental and vision plan options, company-paid life, disability coverages and competitive time off. You’ll also have access to supplemental benefits such as accident, critical illness and other resources like an Employee Assistance Program, flexible spending account and retirement to include a company match – designed to give you a peace of mind and financial security.

We are an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.