Position Summary:

Key Responsibilities:

Provide firewall, network setup, activation, maintenance and life cycle management on Cisco
switches, Extreme Zetes Access Points and routers.
Be in charge of new network installations - WAN, LAN, Wi-Fi
Lead network deployment projects that will include coordinating efforts from internal and external resources
Use and maintain a set of network tools (Infoblox for IPAM/DHCP, Statseeker for network monitoring, etc.)
Provide 2nd and 3rd line support for desktop and network issues on a daily basis with the give SLAs.
Produce and maintain high level and low-level designs for WAN, LAN, WLAN
Maintain and support Cisco IPT in collaboration with a central telephony focused team
Troubleshoot management behavior based on traffic analysis and traffic capture including connection, protocol, performance problems caused by network failures
Manage LAN maintenance and WAN underlay contracts
Provide remote, on - site and depot technical support for diagnosis, maintenance and support of all Field IT driven Technologies, Devices and Network over the company
Performs technical support on problem resolutions,
Create scripts for automating, monitoring and configuring jobs.
Have responsibility for creating and maintaining Field IT related documentations especially for policy/procedures, configs, work flows, system landscapes, network topologies etc…
Vulnerabilities Management, track & trace and take necessary corrective actions where necessary
On a daily basis, monitor network performance, system logs and capacities and take corrective/preventive actions by working cooperatively with global/regional IT teams.
Position requires significant interaction/communicationwithin the global/regional IT teams, 3rd party vendors, partners.
Knowledge in virtualization technologies,
Knowledge on installation and management of Active Directory,
Experience in DHCP and DNS management,

Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise.

Key Skills & Qualifications:
•   BS or MS degree in Electronics & Communications Engineering, Computer Engineering,
•   Telecom Engineeringor equivalency from relevant Universities
•   10 years of total work experience in information Technologies at least 5 (+) years of network management experience in the similar position.
•   Strong IT background including end user support management, integration and transformation.
•   Having CCNP, CCNA or equivalent certifications will be an asset.
•   Must have experience in one or more technologies; WAN, LAN, Wi-Fi, Cisco SD-WAN, SDN, F5(Citrix Load Balance)
•   Good command of knowledge and control on Network Management and monitoring tools.
•   Programming and script knowledge.
•   Understanding of TCP/IP networking and communications networking protocols
•   Experience on Network Engineering in general, Cisco routing/switching and Extreme Wi-Fi solutions in particular.
•   Comfortable working in both a team and individual environments, possess good problem solving, good analytical thinking, detail oriented.
•   Fluent both in verbal and written English is a must.
•   Highly engaged and self motivated, self disciplined individual with a can do mind-set.
•   Project Management skills will be an asset.
•   Good trouble shooting capabilities
•   Experience on Security and System monitoring tools
•   Active driver with holding B class driving license, no travel restriction within the country for depot/warehouse visits.

Analytical Skills;Problem Solving Skills;Judgement & Decision Making Skills;Influencing & Persuasion Skills;Interpersonal Skills;

Qualifications:

Language: English: Comprehension, Reading, Speaking, Writing
Certification: Cisco Certified Network Professional (CCNP)

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Technology Services Specialist (Network Engineer)

Job description

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