TouchPoint Programming Coordinator (Service Year Position)

Reports to: Supervisor to be Confirmed

Job Summary

The TouchPoint Programming Coordinator manages the day-to-day logistics, scheduling, and on-site coordination of all Thread-led, hosted, and collaborative programming at the TouchPoint hub. This includes anchoring the cornerstone weekly threadHOURS drop-in programming on Wednesdays (focused on post-high school pathways and resources for young people not enrolled at Thread’s site schools), as well as coordinating any additional workshops, community events, and partner activations hosted at the site. This role serves as the central operational point of contact to ensure smooth, well-organized runs-of-show, seamless space utilization, clear communications with programming leaders, and a consistent, welcoming, and high-quality experience for young people, volunteers, and collaborators across all TouchPoint activities.

Key Responsibilities

Weekly Programming Coordination

• Cross-Program Scheduling: Coordinate the master on-site calendar, room allocations, and weekly runs-of-show for threadHOURS as well as all other programming Thread leads, hosts, or partners with at TouchPoint.


• Partner Collaboration: Collaborate with Thread staff, volunteers, and external collaborators to identify high-impact programming opportunities, workshops, and resource fairs that maximize the use of the TouchPoint space.


• Briefings & Alignment: Coordinate and support briefings, walkthroughs, and planning sessions ahead of major programming events, ensuring all internal teams and external hosts receive necessary run-of-show documentation and role assignments.


• Program Consistency: Monitor and help balance the programming pipeline across weeks to avoid scheduling bottlenecks, ensuring a steady, reliable cadence of resources and engagement opportunities for participants.

Logistics & Operations

• On-Site Logistics Management: Manage day-to-day physical and operational logistics for all programming, including food/catering orders, specific volunteer tracking, and room/technology setups unique to each activity.


• Special Event Execution: Support the planning, setup, and execution of large-scale special events (e.g., Career Expos, community distribution events, health fairs) at TouchPoint, directly managing supply inventory, attendee intake, and material coordination.


• Facilities Partnership: Serve as a primary day-to-day liaison with TouchPoint facilities staff to ensure the Thread team, partners, and participants comply with facility agreements, including required processes such as clean-up and trash removal.


• Space Norms & Safety: Ensure that all Thread staff, volunteers, young people, and guest hosts are aware of, respect, and uphold the rules, community agreements, and safety norms for utilizing the TouchPoint facility.

Qualifications

• Strong organizational skills, proactive problem-solving, and strict attention to detail.


• Experience or comfort with logistics, event coordination, or facility-based program support.


• Ability to manage a multi-faceted, recurring programming schedule involving concurrent activities across different rooms and stakeholder groups.


• Consistent availability to work until 7:00 PM on Wednesdays is required, alongside flexibility to support occasional evening or weekend programming as scheduled at the hub.


• Interest in youth-focused programming, post-high school pathways, workforce development, event planning, and/or community hub management is highly desired.


• Maryland resident, age 18+, and meets MC/SYO eligibility requirements (Service Year Option track: ages 18-24 with a high school diploma or equivalent; Maryland Corps track: any eligible adult 18+, no education requirement).


• Able to commit to full-time service (30–40 hrs/week, generally Monday–Friday during business hours) for the full 9–10 month term, along with required MC/SYO professional development training.