Job Summary: Responsible for preparing client files using various software in accordance with TRUESENSE standards for printing purposes, as requested by our internal and / or external clients to meet the scheduled mail dates and expectations.
Essential Functions:
Essential Functions:
- Reads job instructions to determine required processing steps.
- Create GMC\Quadient software workflows to setup for personalization on forms.
- Writes programs as needed to accommodate special projects and file problems using approved software to be used at TrueSense.
- Performs all Department Procedures to ensure that all jobs are done completely and correctly.
- Works with and / or help co-workers, as needed.
- Communicates daily with with Production Coordinators or CSRs regarding job instructions, requests and client expectations.
- Participates and assists in new employee training.
- Maintains Documentation for each job (this is used for status, time recording and billing of processes for department.)
- Attends meetings with Manager, Customer Service department and client, as requested.
- Support safety initiatives and exercise safe workplace practices.
- Participate in Quality initiatives and follow all quality related procedures .
- Perform various other assignments and ad hoc tasks as requested by management.
Education and Experience:
- High school diploma required; Bachelor’s degree preferred
- Knowledge of programming language (at least 2 year degree or 2 year experience in related field) and Network use
- 3 plus years experience in a related field