Summary/objective
The Warehouse Associate is responsible for verifying and signing shipments, unloading, and storing items received, and processing any returns. Second shift hours are 10:00 am to 6:30 pm.
Essential functions
Reasonable accommodations can be made to allow people with disabilities to perform these essential functions.
- Pick up merchandise from the distribution center and prepare for transportation to stores and other locations.
- Prepares orders by processing requests and supply orders; pulling materials; packing boxes; Placing orders in the delivery area.
- Enforce inventory controls by collecting stock location orders and print requests.
- Keep an inventory of all merchandise entering or leaving the warehouse.
- Ensure that all merchandise is securely packed and labeled for shipment.
- Scan labels to make sure products are shipped to the correct destinations.
- Provide a quality service following the standards of the organization.
- Preserves safe and clean work environments by keeping shelves, pallet area, and workstations tidy and tidy.
- Promoted the clean shipping supply area by complying with procedures, rules and regulations.
- Complete the reports by entering the required information.
- Contributes to the team's effort by achieving related results as needed.
- Help with training new employees
Competences
- Customer Service - Respond to customers and anticipate their needs
- Dispute Resolution - Works to resolve differences and maintain employment relationships
- Decision Making - Make decisions and take responsibility for them
- Ethics - Encourage a diverse and respectful workplace
- Even temperament – Controls emotions without retaliating against negative behavior
- Excellent communication – Uses language effectively to gather information and facilitate the exchange of ideas
- Flexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstances
- Initiative - Remain proactive in suggesting improvements and solving problems
- Interpersonal relationships - Exhibits respect and understanding of others to maintain professional relationships
- Persuasive communication: shows verbal and written communication that influences others
- Troubleshooting: Resolves issues while ensuring rules and policies are followed.
Supervisory responsibilities: None
Work environment: Warehouse work subject to varying temperatures, to include heat and cold
Physical Demands: Must be able to bend and lift up to 70 pounds repeatedly
Travel: None
Education and experience required:
- High school diploma, GED or equivalent
- Positive, detailed, customer-oriented attitude with good multitasking and organizational skills
- Excellent communication skills; both verbally and in writing
- Basic math and organizational skills
- Detail-oriented mindset, data entry and computer skills
- Ability to work on feet for long hours
- Understanding security protocols and requirements
- Experience in shipping, receiving, or selling related products
- Certified forklift
- Valid class “C” driver's license
