Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.
About the Opportunity
As a WFM Implementation Consultant, you will participate in all stages of the implementation lifecycle, including discovery, configuration, testing, deployment, and post-go-live support. Working under the direction of the Project Manager, you may lead one or more implementation activities while supporting customers throughout their implementation journey.
In this role, you will gather customer requirements, configure the Dayforce solution to meet documented business needs, manage customer expectations, provide guidance to Associate Consultants, identify project risks, and communicate issues to the Project Manager. You may also deliver Organizational Readiness consulting in support of the Dayforce Organizational Readiness toolkit.
This posting represents an ongoing opportunity within our organization. While there may not be an active vacancy at this time, we encourage interested candidates to apply. Applications will be reviewed periodically and retained for future openings.
What You'll Get to Do
- Document and validate customer business requirements and map them to Dayforce functionality.
- Configure the Dayforce application to meet documented customer business requirements.
- Conduct consulting sessions, both virtually and in person, and document outcomes through meeting minutes.
- Attend internal project meetings and provide status updates on activities and deliverables.
- Provide customers with follow-up consulting and general assistance within your areas of expertise.
- Serve as a subject matter resource for specific functional areas for both internal and external stakeholders.
- Work with customers to implement Dayforce Organizational Readiness best practices in preparation for solution rollout.
- Document implementation solutions and contribute to the solutions repository.
- Document best practices and share knowledge across the implementation practice.
- Contribute to internal knowledge sharing by reviewing feedback and responding to questions.
- Participate in continuing education sessions.
- Complete product release training on a timely basis and maintain knowledge of new and enhanced functionality.
Skills and Experience We Value
- Bachelor's degree or equivalent experience.
- Five or more years of experience in Human Capital Management (HCM) or Workforce Management (WFM) application consulting.
- Experience with business process mapping.
- Change management experience is an asset.
- Fluency in German and English is a significant advantage.
- Proficiency with Microsoft Office applications.
- Experience working with SaaS or cloud-based software solutions, including HRIS systems.
- Basic understanding of relational databases and SQL is an asset.
- Experience with one or more of the following applications: SAP, Workday, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, or Dayforce.
- Ability to successfully implement an HRIS module or similar end-to-end solution.
- Understanding of common Human Capital Management (HCM) business practices.
- Understanding of different industries and how Dayforce implementation best practices apply to customer business practices.
- Strong customer relationship management skills.
- Ability to manage multiple projects and customers simultaneously while balancing priorities.
- Excellent organizational, communication, and collaboration skills.
- Ability to lead and facilitate customer workshops and working sessions.
What Would Make You Stand Out
- Experience delivering Organizational Readiness consulting.
- Previous Dayforce implementation experience.
- Experience implementing Workforce Management (WFM) solutions across multiple industries.
What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
