We are
looking for self-motivated, reliable
colleague who has in-depth knowledge of ZoHo applications, to help us develop customer and user-friendly
solutions to grow our business, streamline our processes and mastering at ZoHo
apps usage.
Main
responsibilities:
● Ability to
work with business and technology subject matter experts to assess
requirements, define scope, and produce project charters
- Participate in
requirements gathering sessions with business users and communicate the
requirements to the development team - Train the
existing team members and train the new colleagues - Manage
application roles and permissions and perform basic configuration of the
application - Document
requirements for new features, data capture, process functions, reports etc and
communicate to the development team, process mapping and workflow creation - Act as a
single point of contact for all queries and questions from the internal
business users and Portal users regarding the entire application and raise
development support tickets in case of modifications required in the
application. - Create
training videos and create process manuals - Oversee all
ZoHo apps used, utilizing them properly, help with setup and maintenance, user
trainings etc.
Requirements
- Bachelor's
Degree in IT or Computer Science, Business Administration - Proven, extensive experience with ZoHo
applications, process development and process mapping - Good understanding of Business Logic and System
Architecture design, testing of newly built apps and providing feedback - Knowledge of Zoho Creator and other Zoho Products
- We would
welcome basic knowledge of coding in HTML, CSS, Deluge and SQL