Job Purpose

The Zoho Developer will be responsible for designing, developing,
customizing, integrating, testing, and maintaining solutions across
Zoho applications.

The role requires a combination of technical development
capability, business-process understanding, analytical thinking, and
strong ownership of project delivery.

The successful candidate should be comfortable working directly with
Business Analysts, Project Managers, Consultants, QA teams, and
occasionally customers to convert business requirements into effective
Zoho solutions.

Key Responsibilities

1. Zoho Development & Customization

• Develop and customize solutions using Zoho Creator and Deluge Script.
  

• Configure and customize Zoho CRM modules, fields, layouts, workflows, validation rules, approval
  processes, Blueprint, assignment rules, and automation.
  

• Develop custom functions using Deluge.
  

• Build custom applications and business
  processes using Zoho Creator.
  

• Develop custom pages, forms, reports,
  dashboards, and workflows.
  

• Create reusable and scalable development components.
  

• Develop custom widgets where required
  using HTML, CSS, JavaScript, and related technologies.
  

2. Zoho Application Integration

Work with and integrate applications including:

• Zoho CRM
  

• Zoho Creator
  

• Zoho Books
  

• Zoho People
  

• Zoho Recruit
  

• Zoho Projects
  

• Zoho Desk
  

• Zoho Analytics
  

• Zoho Inventory
  

• Zoho Marketing Automation
  

• Zoho Sign
  

• Zoho Forms
  

• Zoho WorkDrive
  

• Other Zoho One applications
  

3. API & Third-Party Integrations

• Build integrations between Zoho
  applications and external platforms.
  

• Work with REST APIs, OAuth 2.0,
  Webhooks, JSON and XML.
  

• Integrate Zoho with third-party systems
  such as:
  

  • Payment gateways
    

  • ERP systems
    

  • E-commerce platforms
    

  • Websites and mobile applications
    

• Troubleshoot API and integration failures.
  

• Ensure integration security, performance,
  and data integrity.
  

4. Business Requirement Implementation

• Review BRDs, user stories, process flows,
  and functional specifications.
  

• Understand business processes before
  beginning development.
  

• Translate functional requirements into
  technical solutions.
  

• Recommend technically efficient
  approaches rather than simply coding the requested solution.
  

• Identify technical limitations,
  dependencies, risks, and alternative approaches.
  

• Participate in solution-design
  discussions with Business Analysts and Consultants.
  

Development Standards

The developer will be expected to:

• Write clean, structured, maintainable code.
  

• Follow TSK GLOBAL development standards.
  

• Avoid unnecessary hard-coded values.
  

• Build scalable solutions suitable for
  future expansion.
  

• Apply proper naming conventions.
  

• Comment complex code where necessary.
  

• Maintain version and change documentation.
  

• Optimize Deluge scripts and API calls.
  

• Follow Zoho API limits and application
  best practices.
  

• Perform peer code review when required.
  

Testing & Quality Assurance

• Perform unit testing before submitting
  tasks to QA.
  

• Test:
  

  • Normal scenarios
    

  • Negative scenarios
    

  • Boundary conditions
    

  • Permissions and user roles
    

  • API failures
    

  • Data validation
    

• Fix bugs identified during QA and UAT.
  

• Conduct root-cause analysis rather than
  applying temporary fixes.
  

• Minimize production defects and repeated bugs.
  

Deployment & Support

• Support UAT and customer acceptance testing.
  

• Assist with production deployment.
  

• Troubleshoot production issues.
  

• Analyze reported bugs and identify causes.
  

• Provide technical support for existing implementations.
  

• Maintain and enhance existing Zoho applications.
  

• Support migration of configuration
  between Sandbox, testing, and production environments where applicable.
  

Documentation Responsibilities

The Zoho Developer must maintain clear technical documentation including:

• Technical solution documentation
  

• Custom-function documentation
  

• Integration documentation
  

• API mapping
  

• Workflow logic
  

• Data mapping
  

• Configuration documentation
  

• Deployment notes
  

• Change logs
  

Required Technical Skills

Must Have

• Strong knowledge of Zoho Creator.
  

• Strong knowledge of Deluge scripting.
  

• Practical experience with Zoho CRM customization.
  

• Experience with Zoho workflows and automation.
  

• REST API integration experience.
  

• JSON knowledge.
  

• OAuth authentication understanding.
  

• Webhooks.
  

• Database and relational-data concepts.
  

• Strong debugging and troubleshooting skills.
  

• Understanding of software-development
  lifecycle principles.
  

Preferred Technical Skills

Knowledge of any of the following will be a strong advantage:

• JavaScript
  

• HTML
  

• CSS
  

• SQL
  

• Python
  

• Node.js
  

• Zoho CRM Widgets
  

• Zoho Catalyst
  

• Zoho Analytics
  

• Zoho Books APIs
  

• Zoho People APIs
  

• Git / version-control concepts
  

• Postman
  

• Serverless architecture
  

• AI/API integrations
  

Requirements

Qualifications

• Bachelor's degree in:
  

  • Computer Science
    

  • Software Engineering
    

  • Information Systems
    

  • Computer Engineering
    

  • Alternatively, related technical discipline.
    

Preferred Experience

1–2 years of software-development experience, including
practical experience developing or customizing Zoho applications.

Candidates with strong Zoho development portfolios may be considered
regardless of academic specialization.

Language Requirements

• Arabic: Native / Fluent
  

• English: Good to Excellent or V.Good
  

The employee should be able to understand technical documentation and
communicate professionally in English.

 Learning & Development Budget

Recommended annual technical-learning allowance for:

• Online courses
  

• Technical certifications
  

• AI development
  

• API development
  

Laptop & Development Tools

Company-provided:

• Professional laptop
  

• Required Zoho environments
  

• Project-management systems
  

Project Completion Bonus

For large strategic implementations, provide a project-specific bonus
tied to:

• Successful go-live
  

• Delivery within budget
  

• Customer acceptance
  

• Limited post-go-live defects
  

Benefits

6. Career Development Path

A defined career ladder should be communicated clearly:

Each promotion should be linked to clearly defined competencies
rather than tenure alone.