52Launch: Product development studio taking ideas from concept to market.
3+ YOE3+ MgmtRequires 3–6 years in product-based operations management, warehouse and inventory systems experience, staff supervision, international logistics and customs knowledge, P&L or budget tracking, and strong communication and organizational skills.
Shopify, Warehouse Management System (WMS), Inventory Management System (IMS), Google Workspace, Google Docs, Google Sheets, Google Slides, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ClickUp
Director of Global Customer Operations & Fulfillment
Waltham, Massachusetts, United States
$195k-$255k/yrOnsiteFull Time
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
15+ YOE15+ MgmtRequires 15+ years leading technical support, field service, depot, or customer logistics operations; global 3PL/4PL experience; Salesforce and JIRA fluency; technical team leadership; and a relevant bachelor's degree or equivalent background.
JIRA, Salesforce, Salesforce Service Cloud, CRM, Mean Time to Resolve (MTTR), First-Contact Resolution (FCR), Customer Effort Score (CES), 3PL, 4PL, RMA, FRU, TAT, FSE, TSE
Barrett Distribution Centers: Provides third-party logistics and fulfillment services for e-commerce brands.
1+ YOESupervisory experience in warehouse operations, knowledge of 3PL/WMS, Microsoft business apps, ability to manage staffing, safety, productivity, and documentation.
WMS, LEAPS, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, warehouse management systems
Unipart Group: International provider of logistics, manufacturing, and supply chain consultancy.
5+ YOE3+ MgmtAssociate degree or equivalent experience, 3+ years supervisory experience, 5 years 3PL or warehouse distribution experience, WMS and Excel knowledge, and strong communication and leadership skills.
Warehouse Management Systems (WMS), Oracle, Microsoft Excel
Barrett Distribution Centers: Provides third-party logistics and fulfillment services for e-commerce brands.
5+ YOEBachelor's degree; 5+ years in supply chain, 3PL or related sales; strong knowledge of WMS/TMS, Salesforce; excellent communication, negotiation, and leadership; proactive self-starter with strategic and analytical abilities.
Salesforce, Warehouse Management Systems, Transportation Management Systems, Microsoft Office