1 ai driven platforms manager job at 1 company in Clanton, AL

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Call Center Manager
Birmingham, Alabama, United States
$65k-$80k/yr OnsiteFull Time
City Thrift
City Thrift: Operates a network of retail stores selling secondhand merchandise.
3+ YOE3+ years call center or customer service management with supervisory responsibility; experience with AI-driven contact center platforms; escalation management; strong communication and analytical skills; Bachelor's degree preferred.
RingCentral, Five9, Genesys, NICE CXone, CRM