2w
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Senior Amazon Connect Application Architect
Charlottesville or Durham or Columbus or Boston or United States
$153k-$180k/yr RemoteFull Time
5+ YOE5+ years in contact center solutions with hands-on Amazon Connect and AWS experience; 4+ years technical leadership; serverless development, IaC, CI/CD, Python/Java/Node.js; strong CX integrations and analytics skills.
Amazon Connect, Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon Kinesis, DynamoDB, Amazon Connect Streams API, Amazon Bedrock, Terraform, AWS CloudFormation, Python, Java, Node.js, Amazon Connect Cases, Amazon Connect Customer Profiles, Contact Lens, Amazon Connect SDK, OpenAPI
4d
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Digital Merchant, Amazon
Reynoldsburg, Ohio, United States
$99k-$135k/yr OnsiteFull Time
Bachelor's or equivalent experience in merchandising/marketing, strong e-commerce/marketplace experience, Excel and PowerPoint proficiency, analytical and collaborative skills, experience with external platforms (e.g., Amazon).
Microsoft Excel, Microsoft PowerPoint, Amazon, Rithum
2w
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Certified Pharmacy Technician, Amazon Pharmacy
Lockbourne, Ohio, United States
$24/hr OnsiteFull Time
0.5+ YOEActive in-state pharmacy technician license, national pharmacy technician certification (PTCB or NHA), 6+ months computer experience, valid driver’s license and clean driving record, ability to lift up to 49 lbs and perform pharmacy tasks.
2mo
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Field Service Technician- Amazon OOH9- West Jefferson, OH
West Jefferson or Ohio
$25-$29/hr FieldFull Time
3+ YOE3+ years mechanical/electrical troubleshooting, high school diploma or equivalent, valid driver’s license and clean driving record, able to lift 50 lb, proficiency with Microsoft Word/PowerPoint/Excel/Outlook, able to perform diagnostics, installations, maintenance and on-call support for fuel cell equipment.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
18h
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Columbus, OH - Part Time CDL-A Drivers - Drive exclusively for Amazon Freight Partner
Columbus, Ohio, United States
$24-$27/hr FieldPart Time
1+ YOEValid Class A CDL, DOT physical, clean MVR and DAC, 1+ year driving experience, age 21+, English proficiency, no CDL suspension or revocation, pass background check.
5d
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Director, Enterprise Contact Center Modernization
Dallas Fort Worth or Atlanta or Austin or Boston or Charlotte or Chicago or Columbus or Denver or Detroit or Grand Rapids or Hartford or Kansas City or Los Angeles or Miami or Minneapolis or Nashville or New Brunswick or New York City or Orange County or Philadelphia or Portland or Raleigh or San Diego or San Francisco or Seattle or Tampa or Washington
$161k-$307k/yr OnsiteFull Time
12+ YOE12+ years leadership in contact center operations or CCaaS/CRM consulting; deep expertise with Genesys, NICE, Amazon Connect, Salesforce, ServiceNow; proven people leadership, executive presence, and large-scale modernization delivery.
Salesforce Service Cloud, ServiceNow, Genesys, NICE, Amazon Connect
6d
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Interaction Management Area Product Owner
Columbus or Plano or Wilmington
$152k-$245k/yr OnsiteFull Time
8+ YOE8+ years delivering products or technology, experience with contact center/voice platforms, knowledge of IVR/ACD/Genesys/Amazon Connect, AI/ML concepts for customer experience, stakeholder management, product lifecycle expertise.
IVR, ACD, Genesys, Amazon Connect, CCaaS
4w
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Marketplace Analyst
Nelsonville, Ohio, United States
OnsiteFull Time
3+ YOEBachelor's degree (preferred) or 3-5 years relevant experience; familiarity with Amazon/Walmart Seller Central, Rithum, Google Analytics; advanced Microsoft Office (Word, Excel, Outlook); strong analytic, presentation, and statistical skills.
Amazon Seller Central, Walmart Seller Central, Rithum, Google Analytics, Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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RME Operator
Etna, Ohio, United States
$19-$23/hr OnsiteFull Time
1+ YOEOne year as a Blue Badge Amazon employee; 1+ years technical problem-solving; mechanical and electrical experience; basic math; ability to lift 50 lbs; use laptop/tablet and basic tools; flexible schedule including weekends/nights/holidays.
laptop, tablet
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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AI Architect
Columbus, Ohio, United States
$140k-$160k/yr OnsiteFull Time
12+ YOE12+ years software engineering/architecture with 5+ years in AI/ML, hands-on GenAI/LLMs/agentic AI, RAG/embeddings/prompt engineering, MLOps/LLMOps, distributed systems and Kubernetes; experience in regulated environments.
LangChain, AutoGen, CrewAI, Amazon Web Services, Microsoft Azure, Kubernetes
2w
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Director, Global Administration
Columbus or Dallas or Rye Brook or New York or Atlanta or Chicago or Elk Grove Village or Lansing or Columbia
$156k-$297k/yr RemoteFull Time
5+ YOE5+ years leading global/shared services or administrative operations, experience leading managers, process excellence, governance and controls, stakeholder management, and driving digitization/AI-enabled transformation.
Copilot, Microsoft, Google, Amazon, Skillsoft
1mo
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AI Architect
Columbus, Ohio, United States
OnsiteFull Time
12+ YOE12+ years software engineering/architecture (5+ in AI/ML). Hands-on GenAI/LLMs/agentic AI, RAG, embeddings, prompt engineering, distributed systems, APIs, microservices, Kubernetes, MLOps/LLMOps, cloud (AWS/Azure/GCP), and AI governance in regulated environments.
LangChain, AutoGen, CrewAI, Amazon Web Services, Microsoft Azure, GenAI, LLMs, RAG, embeddings, Kubernetes, APIs, microservices, MLOps, LLMOps, DevOps, CI-CD, SDLC
3w
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Staff Cyber Security Engineer – AI Product Security
Columbus or Chadds Ford or Frisco or Draper or New York City or Wilmington
$134k-$242k/yr HybridFull Time
8+ YOEBachelor's or equivalent, 8+ years cybersecurity experience, expertise securing AI/ML products and cloud-native environments, strong threat modeling and incident response skills; industry certs preferred (CISSP, CISM, CCSP).
MITRE ATT&CK Framework, OWASP Top 10, Amazon Web Services, Azure
3mo
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Director, Business Continuity & IT Disaster Recovery
Westerville, Ohio, United States
OnsiteFull Time
7+ YOE5+ Mgmt12+ years IT experience in infrastructure, security, or BC/DR; 5+ years global leadership; expertise in hyper-converged infra, SAN, global load balancing, and cloud (AWS/Azure); strong crisis leadership and executive communication.
Zerto, Azure Site Recovery, VMware SRM, Amazon Web Services, Microsoft Azure, Infrastructure as Code