5 analyst lead manager jobs at 5 companies in Adel, IA
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Service Desk Manager / Lead
Des Moines, Iowa, United States
HybridFull Time
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
8+ YOERequires 8–10 years of experience, service desk leadership, management of 20+ analysts, ITIL practices, SLA governance, incident management, stakeholder communication, and continuous improvement expertise.
ServiceNow, ITSM, ITIL, Microsoft 365, Windows, Active Directory, Azure AD
Columbus or Chandler or West Des Moines or Charlotte or Dallas
$119k-$187k/yrHybridFull Time
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
5+ YOE2+ MgmtRequires 5+ years of information security analysis, 2+ years of technology or business controls, 2+ years of escalation or supervisory experience, and IAM experience with security platforms and authentication protocols.
Minneapolis or Phoenix or Des Moines or Chicago or Dallas or Cedar Rapids or Austin or Atlanta
$95k-$120k/yrHybridFull Time
Ryan Companies: Provides integrated commercial real estate development and construction services.
5+ YOE5+ years in real estate/construction operations or performance improvement, experience leading cross-functional initiatives, fluency with Power BI/Tableau and SQL, strong communication and change management experience.
Power BI, Tableau, SQL, Procore, Smartsheet, Primavera
Belcan: Provides engineering and technical staffing solutions for global industries.
8+ YOE8+ MgmtRequires 8–10 years of experience managing teams of 20+ service desk analysts, ITSM platform experience, incident and change management, Microsoft 365, Windows, Active Directory, Azure AD, remote support, and reporting.
ServiceNow, ITSM, Microsoft 365, Windows, Active Directory, Azure AD, Remote Support Tools, Knowledge Management Platforms, Service Desk Analytics and Reporting, Call Center / Omnichannel Support Platforms, EUC, Networking, Collaboration, Infrastructure Services, ITIL