2 application support engineer jobs at 2 companies in Denison, TX
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Application Support Engineer
McKinney, Texas, United States
OnsiteFull Time
Cytracom: Provides cloud communications and secure networking software for MSPs.
Provide technical support for UCaaS/VoIP platform, diagnose VoIP/PBX/SIP/network and hardware issues, manage Zendesk tickets, meet SLAs, participate in on-call rotation, and communicate clearly with customers.
Harris Computer: Provides mission-critical vertical market software and service solutions.
Technical support expertise with strong communication and organization skills; proficiency in SQL Server, Microsoft 365, AI platforms, and prompt engineering. Software application support experience preferred.
SQL Server, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, ChatGPT, Claude, Gemini, Microsoft Copilot