Rochester or Phoenix or Scottsdale or Jacksonville
$113k-$165k/yrRemoteFull Time
Mayo Clinic: A non-profit academic medical center providing clinical healthcare services.
6+ YOEMaster's +6 yrs or Bachelor's +8 yrs in Business Analysis/Administration/Engineering/Computer Information Systems or related; experience with IVR/WFO, Core JAVA, VXML, Oracle 9i, SQL Server 7.0; vendor application design, dialer monitoring, testing, and on-call rotation.
Enterprise Workforce Optimization (WFO), IVR, Contact Center Portal, Core JAVA, VXML, Oracle 9i, SQL Server 7.0, WFM/QM software
Mayo Clinic: Provides integrated medical care, clinical research, and healthcare education.
4+ YOEBachelor's degree plus ≥4 years database management and reporting experience; familiarity with scorecards, dashboards, ICD-9/CPT, strong interpersonal and organizational skills; proficiency with database and spreadsheet applications.
Mayo Clinic: A non-profit academic medical center providing clinical healthcare services.
2+ YOEExperience with Epic application build/support, strong analytical and communication skills, Bachelor's degree or Associate+2 years' experience, Epic certification required/obtainable, ability to work across clinical and technical teams.
Mayo Clinic: Provides integrated medical care, clinical research, and healthcare education.
2+ YOEBachelor's degree or Associate+2yrs business analysis experience; Epic certification required/obtain Lumens within 3–6 months; strong analytical, communication, and collaboration skills; on-call support may be required.
Mayo Clinic: Provides integrated medical care, clinical research, and healthcare education.
6+ YOEMaster's + 6 yrs or Bachelor's + 8 yrs in related field; experience customizing IVR using Core JAVA and VXML; developing with Oracle 9i and SQL Server 7.0; WFO/dialer monitoring and maintenance; ability to support contact center integrations and UAT.
Momentum Behavior Services: Provides specialized behavioral therapy and autism support services.
2+ YOEActive BCBA through the BACB, state licensure if applicable, 2+ years ABA experience (2–3 preferred), experience with high-acuity cases, strong supervision and clinical decision-making skills.
Mayo Clinic: A non-profit academic medical center providing clinical healthcare services.
4+ YOELead monitoring and data protection activities; identify and analyze data loss risks; coordinate response/escalation; create metrics and reports; require applicable degree plus 4–5 years experience and an industry cert (CISSP/CISM/HCISPP/GSEC/OSCP).