1 associate data analyst job at 1 company in Struthers, OH
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Real-Time Adherence (RTA) Analyst
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years WFM/realtime adherence experience in contact centers, familiarity with Verint/NICE IEX/Genesys Cloud WFM, advanced Microsoft Excel, associate degree preferred, strong metrics knowledge and calm decision-making.
Verint, NICE IEX, Genesys Cloud WFM, Microsoft Excel