5 business process analyst jobs at 3 companies in Wilton, NY
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Customer Experience (CX) Business Analyst
Rutland, Vermont, United States
$74k-$96k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years in business analysis, customer support systems, customer experience, or contact center technology. Requires data analysis, dashboard development, reporting, process improvement, and cross-functional project skills.
Microsoft Excel, Power BI, Tableau, CRM, IVR, CCaaS, Agile
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Senior Business Analyst
Boston or Wilmington or New York or Baltimore or Washington or Mc Lean or Charlottesville or Winston-Salem or Greensboro or Raleigh or Charlotte or Durham or Greenville or Charleston or Columbia or Atlanta or Colorado Springs or Denver or Houston or San Francisco or Glendale or Walnut Creek or Irvine or San Diego or Los Angeles or Sunnyvale or Reno or Las Vegas or Albany or Huntsville or Phoenix or Tucson
OnsiteFull Time
Lead requirements definition, process analysis, and user story authorship for technology projects; strong facilitation, process modeling, Agile experience, and UAT support.
draw.io, Visio, Microsoft Teams, Microsoft SharePoint, Power Platform
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Business Systems Analyst 1, Business Systems Analyst Trainee 1, Business Systems Analyst Trainee 2, (NY HELPS) Box PIMS-1130/53059
Albany, New York, United States
$67k-$85k/yr HybridFull Time
4+ YOERequires 4–6 years of business analysis experience depending on trainee level; associate, bachelor's, master's, or J.D. degrees may substitute for experience. Must analyze requirements, document processes, test systems, and communicate with stakeholders.
SQL, Tableau, Microsoft Power BI, JIRA, Confluence, Microsoft SharePoint
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Senior Business Analyst
Boston or Wilmington or New York or Baltimore or Washington or Mc Lean or Charlottesville or Winston-Salem or Greensboro or Raleigh or Charlotte or Durham or Greenville or Charleston or Columbia or Atlanta or Colorado Springs or Denver or Houston or San Francisco or Glendale or Walnut Creek or Irvine or San Diego or Sunnyvale or Reno or Las Vegas or Albany or Huntsville or Phoenix or Tucson
OnsiteFull Time
Proven experience in requirements definition, process analysis, and user story authorship for technology projects; facilitation skills; Agile experience; process modeling using BPMN/Swimlanes; familiarity with AI, Power Platform, and Microsoft 365.
draw.io, Visio, Microsoft Teams, Microsoft SharePoint, Power Platform
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Senior Administrative Analyst/Trainee (NYHELPS); Central Office
West Brentwood or Albany
$58k-$71k/yr HybridFull Time
4+ YOERequires 4–6 years of specialized administrative analysis experience, or qualifying degree substitution, with expertise in organizational studies, systems analysis, process improvement, internal controls, and procedure manuals.
Microsoft Word