16 call center agent jobs at 11 companies in Boston, MA
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Call Center Agent
Dorchester, Massachusetts, United States
$20-$26/hrHybridAll Commitments Available
Harbor Health Services: Provides integrated community health and elder care services.
1+ YOEPer Diem Call Center Agent; high school diploma; 1 year health center or professional environment; customer service; teamwork; computer literacy; bilingual preferred; rotating shifts.
Microsoft Office, Electronic Medical Records (EMR), Scheduling software
Mechanics Cooperative Bank: Mutual bank providing personal and business financial services.
Call center experience preferred; strong computer skills, phone etiquette, knowledge of bank products, ability to handle difficult customers, multitasking, and Saturday availability.
Hanscom Federal Credit Union: Provides banking, lending, and investment services to its members.
1+ YOEHigh school diploma or equivalent and 1–2 years of similar call center experience required; banking or financial institution experience preferred. Must be authorized to work in the US.
RollinsNYSE: ROL: Provider of essential pest and wildlife control services.
High school diploma or equivalent required (associate preferred). Strong verbal/written communication, phone presence, Microsoft Word/Excel/Outlook proficiency, multitasking ability, attention to detail, and must be 18+.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Multilingual Call Center Member Agent - YMCA of the North Shore
Beverly, Massachusetts, United States
$21-$23/hrOnsiteFull Time
YMCA of the North Shore: Providing community-focused health, childcare, and youth development programs.
1+ YOEHigh school diploma or equivalent and 1+ year of member support experience required. Strong communication, organization, multitasking, CRM proficiency, and multilingual skills preferred.
Methuen Chrysler Dodge Jeep Ram: Automotive dealership selling Chrysler, Dodge, Jeep, and Ram vehicles.
Handle inbound calls, internet leads, and chat; perform aggressive outbound follow-up; set and confirm appointments; meet KPIs; document interactions in CRM. Prior BDC/call-center/dealership experience preferred.
Collette: Guided travel providing escorted tours across seven continents.
Customer service experience for inbound/outbound calls, strong attention to detail, Microsoft Excel/Outlook/Word proficiency, ability to work nights and weekends, call center or travel experience preferred.
Microsoft Excel, Microsoft Outlook, Microsoft Word
Paraco Gas: Distributes propane and provides HVAC services to customers.
1+ YOEHigh school diploma or GED, 1+ year of heavy inbound customer service or call center experience, clear professional communication, basic computer, Microsoft Office, 10-key, and data entry skills.
Empire Auto Parts: Distributes aftermarket collision auto parts to professional repair centers
High school diploma or equivalent, customer service and call center experience, CRM and order system proficiency, automotive parts aptitude, English and Spanish bilingual ability, and age 18+.
Asbury AutomotiveNew York Stock Exchange: ABG: Operates franchised automotive dealerships and vehicle service centers.
Customer-focused sales professional with advanced computer and phone skills, 35–40 WPM typing, multitasking ability, and willingness to handle 50+ daily calls. Sales or call center experience preferred.
Asbury AutomotiveNew York Stock Exchange: ABG: Operates franchised automotive dealerships and vehicle service centers.
Customer-focused sales agent managing high-volume calls and emails, scheduling appointments, documenting contacts, using computer and phone systems, typing 35–40 WPM, and passing background and drug screens.
Asbury Automotive GroupNYSE: ABG: Operates franchised car dealerships and provides vehicle maintenance services.
Customer-focused sales professional able to manage 50+ calls daily, schedule appointments, document contacts, use phone and computer systems, type 35–40 WPM, multitask, and pass background and drug screens.
Customer Management System, Customer Tracking Systems
Asbury Automotive GroupNYSE: ABG: Operates franchised car dealerships and provides vehicle maintenance services.
Customer-focused sales professional able to manage high-volume calls and emails, schedule appointments, document contacts, use computer and phone systems, type 35–40 WPM, multitask, and pass background and drug screening.
Customer Management System, Asbury's Internal Learning Management System
Albany or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$54k-$196k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
3+ YOE3+ years hands-on client-facing technology experience, 3+ years architecting on GCP, 2+ years with Agentic/Call Center AI or App Modernization; bachelor's in CS/Engineering or equivalent; strong communication and product-led mindset.
Albany or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE5+ years hands-on client-facing technology experience; 5+ years building cloud solutions (4 years on GCP); 3+ years with application modernization/Call Center AI/Agentic AI; experience with Vertex AI, Gemini, BigQuery, Terraform, CI/CD; Bachelor's in CS/Engineering or equivalent.
Vertex AI, Gemini, BigQuery, Terraform, CI/CD, GKE, Apigee, Google Cloud Platform (GCP), CES