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5 chat customer service representative jobs at 3 companies in Maple Heights, OH

2mo
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Customer Service Representative
Jackson or Northfield
$17/hr OnsiteFull Time
Jackson Comfort Services
Jackson Comfort Services: Residential HVAC, plumbing, and electrical services provider.
Answer inbound calls/texts/chats, schedule service appointments, create and maintain customer records in CRM, coordinate with dispatch/field teams, and provide calm, professional support; ServiceTitan experience is a plus.
ServiceTitan, CRM
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1mo
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Client Service Representative
Cleveland, Ohio, United States
OnsiteFull Time
Electronic Merchant Systems
Electronic Merchant Systems: U.S. merchant payment processor serving small and midsize businesses with card processing, POS, gateways, and related tools.
1+ YOE1+ year customer helpdesk experience, 30–50 WPM typing, proficiency with PC/Windows, Microsoft Outlook/Word/Excel, iOS/Android devices, strong analytical and communication skills for chat/email/phone support.
iOS, Android, Microsoft Outlook, Microsoft Word, Microsoft Excel
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5d
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VIDEO SERVICE REPRESENTATIVE
Warren, Ohio, United States
OnsiteFull Time
7 17 Credit Union
7 17 Credit Union: Member-owned, not-for-profit Ohio credit union providing personal and business banking to Northeast Ohio communities.
0.75+ YOEHigh school diploma required; minimum 9 months of relevant financial institution or comparable experience. Requires customer service, communication, technology, problem-solving, and financial product knowledge.
live chat, Co-browsing, Screen sharing, Document exchange, Electronic document signing
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5d
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VIDEO SERVICE REPRESENTATIVE
Warren, Ohio, United States
OnsiteFull Time
7 17 Credit Union
7 17 Credit Union: Member-owned, not-for-profit Ohio credit union providing personal and business banking to Northeast Ohio communities.
0.75+ YOEHigh school diploma required and at least 9 months of relevant financial-institution experience. Requires strong member service, communication, problem-solving, technology, accuracy, and confidentiality skills.
video banking platform, live chat, co-browsing, screen sharing, document exchange, electronic document signing, core processing system, digital banking technology
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5d
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VIDEO SERVICE REPRESENTATIVE
Streetsboro, Ohio, United States
OnsiteFull Time
7 17 Credit Union
7 17 Credit Union: Member-owned, not-for-profit Ohio credit union providing personal and business banking to Northeast Ohio communities.
High school diploma required; customer service, banking, financial services, retail sales, or contact center experience preferred. Requires strong communication, technology, organizational, and problem-solving skills.
live chat, video banking platform
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