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2 chat customer service representative jobs at 2 companies in Melrose, MA

2w
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Customer Happiness Representative (Remote, Seasonal, Part-Time)
New York City or Boston
$20/hr RemoteMultiple Commitments Available
NORY
NORY: Private NYC-based STEM education provider offering camps and after-school programs to children ages 3–12.
Excellent written and verbal communication, empathy, problem-solving, relationship-building, proactive process improvement, accountability, teamwork, and openness to feedback are required.
email, phone, chat
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1mo
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Contact Center Representative I
Lowell, Massachusetts, United States
$20-$23/hr OnsiteFull Time
Align Credit Union
Align Credit Union: Community credit union serving individuals, families, and businesses in northeastern Massachusetts and southern New Hampshire.
Answer member inquiries across phone/chat/email, process transactions and account openings, identify and escalate complaints, and identify cross-sell opportunities; bilingual Spanish encouraged.
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