10 chat customer service representative jobs at 7 companies in Michigan
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Customer Service Representative
Flint or Michigan
OnsiteFull Time
McLaren Health Plan: Nonprofit Michigan health maintenance organization serving Medicaid, Medicare, individual, and employer health-plan members.
1+ YOEHigh school diploma or equivalent and one year of customer service experience with direct customer contact by phone, email, chat, or in person. Healthcare office or managed care experience preferred.
Jackson Comfort Services: A provider of residential home services focused on customer experience, service scheduling, and field coordination.
Answer inbound calls/texts/chats, schedule service appointments, create and maintain customer records in CRM, coordinate with dispatch/field teams, and provide calm, professional support; ServiceTitan experience is a plus.
McLaren Health Plan: Nonprofit Michigan health maintenance organization serving Medicaid, Medicare, individual, and employer health-plan members.
1+ YOEHigh school diploma or equivalent and 1 year of customer service experience involving direct telephone, email, chat, or face-to-face contact. Healthcare office, call center, and managed care experience preferred.
Josh's Frogs: Private online pet retailer and captive breeder serving exotic-animal keepers with amphibians, reptiles, invertebrates, plants, and supplies.
Excellent written and verbal communication, Google Workspace familiarity, ability to use multiple screens, cover absences, attend quarterly trade shows, and provide customer support by phone, email, and chat.
Google Workspace, Gmail, Google Sheets, Google Docs, Intercom
Corewell Health Zeeland Hospital: Nonprofit 57-bed hospital providing healthcare for the greater Zeeland, Holland and Hudsonville areas.
1+ YOEHigh school diploma required; preferred 1 year relevant experience in insurance billing, access management, patient financial services or EHR support. Must perform patient registration, scheduling, phone and chat communication, and document calls in EHR.
Corewell Health: Non-profit health system providing comprehensive care and coverage.
High school diploma required. Performs patient registration, scheduling, check-in/out, insurance verification, EHR documentation and phone/chat/email patient support. Preferred 1 year related experience.
Mitsubishi Logisnext: Private American forklift and material-handling manufacturer providing automation, fleet support, parts, service, and financing to business customers.
2+ YOERespond to dealer inquiries via CRM/email/phone/chat, manage order administration, support sales reps, 2+ years experience, high school diploma required (associate preferred), bilingual English/Spanish desired, strong communication, Microsoft Office and CRM familiarity.
BPCS, SAP, CSD, CRM, Microsoft AX, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
West Michigan Credit Union: Not-for-profit member-owned Michigan credit union providing banking, lending, and savings services to West Michigan communities.
High school diploma or GED, customer service experience, strong written and oral communication, attention to detail, ability to handle challenging situations, and successful background check.
Joe Lunghamer Chevrolet: Family-owned Chevrolet dealership serving Waterford-area drivers with new and used vehicles, financing, parts, and automotive service.
Customer-focused communicator with basic computer skills, CRM experience preferred, ability to handle phone/email/text/chat inquiries, schedule appointments, and maintain accurate customer records; prior customer service or sales experience preferred.