5 chat support associate jobs at 4 companies in Massachusetts
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Customer Support Associate
San Antonio or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington or United States
OnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
2+ YOEMinimum 2 years customer support experience (phone/chat/email); pass English written assessment (B2); flexible to work any shift between 6:00am-2:00am CT including weekends/holidays; strong communication and metrics-driven experience.
Boston or Plano or St. Petersburg or St. Louis or Atlanta or Morristown or Hyderabad
$19-$24/hrHybridFull Time
Zelis: Providing healthcare payment and claims cost management solutions.
1+ YOEAssociate degree +1 year customer support (or HS/GED +3 years). Experience with chat/email support, CRM/ticketing tools, strong written communication, problem-solving, and proficiency with AI tools.
CRM systems, ticketing platforms, customer support tools, AI tools
Channel Data and AI Implementation Senior Associate
Boston, Massachusetts, United States
$95k-$115k/yrOnsiteFull Time
Morgan StanleyNYSE: MS: Provides global investment banking, wealth management, and advisory services.
3+ YOEBachelor's preferred; 3+ years supporting asset management or financial services distribution; hands-on AI tool experience; Excel, PowerPoint, Tableau/Power BI/SQL; strong communication and distribution knowledge.
Copilot, ChatGPT, Claude, Microsoft Excel, Microsoft PowerPoint, Tableau, Power BI, SQL, SalesForce
Customer-facing experience required; ability to support customers via phone, email, and chat, surface customer feedback, learn small commercial insurance products, strong communication, organization, and problem-solving skills; P&C license preferred.
Zelis: Providing healthcare payment and claims cost management solutions.
5+ YOEJ.D. and bar admission,5+ years commercial and technology transactions experience (healthcare preferred),strong drafting and negotiation skills,ability to support sales teams,proficiency with MS Office and AI tools.