19 chat support jobs at 17 companies in Austin, TX
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Remote Chat Support Agent
Austin, Texas, United States
$30-$40/hrRemoteFull Time
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Customer service/chat support experience, excellent written English, fast accurate typing, multitasking, problem-solving, familiarity with helpdesk software and CRM, reliable high-speed internet and quiet workspace.
Yokohama or Tokyo or San Francisco or Austin or Toronto
OnsiteFull Time
ai&: Vertically integrated AI infrastructure and model services platform.
1+ YOE1+ years in sales operations/support or commercial finance; strong numeracy; proficiency with Google Workspace, Microsoft 365, and CRM; experience with Salesforce and AI tools preferred; strong written communication for email/chat.
Google Workspace, Microsoft 365, CRM, SFA, Salesforce, Copilot, ChatGPT, Notion AI, Claude, ERP
LightEdge: Provides hybrid cloud, colocation, and managed IT infrastructure services.
5+ YOE5+ years cross-platform support (3+ in Cloud/MSP), bachelor\u0002s or equivalent, strong Cisco, VMware, backup/DR, firewall, ServiceNow, automation (Ansible/Terraform), excellent communication and problem-solving.
Facility Solutions Group: Provider of commercial electrical, lighting, and energy management solutions.
2+ YOEProvide technical support via phone, email, chat; troubleshoot connectivity/installation/equipment issues; lead and train a small team; proficiency with remote desktops, G-Suite, EMS/HVAC/relay logic lighting controls; high school diploma.
Hard Rock Digital: Developer of online sportsbook and interactive gaming platforms.
2+ YOE2+ years IT support experience, CompTIA A+ or equivalent, proficiency with Windows/macOS, Microsoft Entra ID/Azure AD, Microsoft 365, ITSM platforms, strong troubleshooting and communication skills.
Windows 10/11, macOS, Microsoft Entra ID, Azure AD, Microsoft 365, Outlook, Teams, SharePoint, OneDrive, HaloITSM, Intune, Jamf, Claude, ChatGPT, Copilot, Slack
Customer Support Specialist (Shift Monday - Friday 3:00pm-11:00pm CST)
United States or Austin
RemoteFull Time
AlertMedia: Provides emergency communication and threat intelligence software for organizations.
1+ YOE1–2 years technical customer support experience, strong English communication, familiarity with Zendesk, Slack, Microsoft Excel, Microsoft Outlook, ability to handle phone/email/chat support, and existing U.S. work authorization.
Zendesk, Slack, Microsoft Excel, Microsoft Outlook
IT Support Service Desk Assoc, WWGS Service Desk (WFM)
Austin, Texas, United States
$23-$37/hrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOETroubleshoot retail IT hardware/software, provide phone/chat support, lift up to 49 lbs, stand up to 12-hour shifts, and 1+ years OS support experience (Windows/Mac/Linux).
Legal Support Specialist - Government Law & Policy and Private Wealth Services
Austin, Texas, United States
HybridFull Time
Greenberg Traurig: Provides global legal representation and corporate advisory services.
2+ YOE2+ years legal secretary experience preferred, bachelor’s degree or equivalent experience preferred. Must have strong administrative, proofreading, time-entry, and communication skills, Microsoft Office proficiency, and ability to work under deadlines.
Windows, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft Copilot, ChatGPT
8+ YOEAssociate degree required, 8+ years supporting senior executives with project/operations experience, advanced proficiency in Microsoft Office, Teams, SharePoint, Zoom; ability to manage confidential matters and travel up to 10%.
Microsoft Office Suite, Zoom, Microsoft Teams, Microsoft SharePoint, Microsoft Copilot, ChatGPT
TaskUs: Provides outsourced customer experience and digital services for technology companies.
1+ YOE1+ year customer service/call center experience; healthcare support or technical support experience preferred. Must handle phone/email/chat, HIPAA-compliant record requests, insurance verification, data entry, and multitasking.
Spanish Bilingual Remote Customer Service Representative
Austin, Texas, United States
$19-$21/hrRemoteFull Time
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
Provide remote customer support for health-insurance enrollment via inbound/outbound calls, account management, data entry, and online chat; must have reliable high-speed wired internet and pass background/drug screening.
High school diploma or equivalent; support merchandising, product availability, pricing, and signage; pass a satisfactory background check; participate in virtual interviews with camera on and no AI assistance.
8+ YOE8+ years HR experience in SaaS/tech, bachelor’s degree, experience supporting GTM teams, strong communication, HRIS and Google Workspace familiarity, talent planning and analytics skills.
Lightspeed Systems: Sells safety and management software to K-12 school districts.
3+ YOE3–5 years HR experience with HRBP exposure, experience supporting sales/marketing, knowledge of sales compensation, HR technology/HRIS/ATS, process improvement, and strong communication skills.
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hrRemoteFull Time
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
Togetherwork: Integrated software and payment solutions for member-based organizations.
Experience with membership associations, hands-on Microsoft ecosystem knowledge (Dynamics 365, Power Platform, Azure), RFP/proposal experience, demo and sales-support skills, project lifecycle familiarity, strong communication; ability to travel ~10%.
Microsoft Dynamics 365, Microsoft Power Platform, Microsoft Power Apps, Microsoft Power Automate, Microsoft Azure, Microsoft Copilot, ChatGPT, Claude, Protech
High School Diploma or equivalent. Support footwear department via stockroom execution and floor replenishment. Candidates must keep cameras on for virtual interviews, avoid using AI tools (e.g., ChatGPT), and pass a satisfactory background check.
Idea Peddler: Advertising agency providing strategic media and creative campaigns.
Hybrid part-time internship (Sep 1–Dec 18) 20 hrs/week. Must be highly organized, proactive communicator, strong with spreadsheets and project management tools; able to support project tracking, production coordination, and reporting.
ClickUp, Asana, Monday, Google Workspace, Google Sheets, Google Docs, Google Drive, Google Calendar, ChatGPT, Claude
Cleveland or Austin or Charlotte or Gaithersburg or Irving or San Antonio
$100k-$125k/yrHybridFull Time
The NRP Group: Develops, builds, and manages multifamily residential housing communities.
5+ YOE5+ years full-cycle recruiting experience supporting construction or related industries; strong sourcing, stakeholder management, and data skills; proficiency with Workday, Microsoft Office, LinkedIn Recruiter and AI sourcing tools; Bachelor\u0002s preferred.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft CoPilot, ChatGPT, LinkedIn Recruiter, LinkedIn AI-Assisted Search, hireEZ, SeekOut, Workday ATS