GLS USLondon Stock Exchange: IDS: Provider of regional parcel and freight delivery services.
0+ YOEProvide shipper support via chat/email/phone; customer service/call center experience; HS diploma/GED or short related experience; able to lift 75 lbs; strong verbal/written skills; proficiency with Microsoft Office; familiarity with Salesforce and Talk Desk.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Salesforce, Talk Desk
Benepass: Platform for distributing and managing flexible employee benefits.
2+ YOERequires 2+ years in customer-facing support, phone/chat/email experience, multitasking, strong written and verbal communication, organization, productivity metrics experience, and modern support platform proficiency.
Intercom, Zendesk, Salesforce, Google Workspace, Slack, ChatGPT, Claude, Gemini
Benepass: Platform for distributing and managing flexible employee benefits.
5+ YOE3+ Mgmt5+ years in customer experience/support with 3+ years managing frontline teams, multi-channel support experience (phone/chat/email), strong analytics and ops skills, experience with Intercom, and coaching/performance management skills.
Walts TV: A long-established consumer electronics and appliance retailer serving residential customers with sales, installation, and online retail services.
Provide friendly support via phone,email,chat; process orders in POS/eCommerce systems; troubleshoot consumer electronics; high school diploma required; customer service experience preferred.