3 chat support representative jobs at 2 companies in Austin, TX
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Technical Support Representative Team Lead
Round Rock, Texas, United States
OnsiteFull Time
Facility Solutions Group: Provider of commercial electrical, lighting, and energy management solutions.
2+ YOEProvide technical support via phone, email, chat; troubleshoot connectivity/installation/equipment issues; lead and train a small team; proficiency with remote desktops, G-Suite, EMS/HVAC/relay logic lighting controls; high school diploma.
TaskUs: Provides outsourced customer experience and digital services for technology companies.
1+ YOE1+ year customer service/call center experience; healthcare support or technical support experience preferred. Must handle phone/email/chat, HIPAA-compliant record requests, insurance verification, data entry, and multitasking.
Spanish Bilingual Remote Customer Service Representative
Austin, Texas, United States
$19-$21/hrRemoteFull Time
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
Provide remote customer support for health-insurance enrollment via inbound/outbound calls, account management, data entry, and online chat; must have reliable high-speed wired internet and pass background/drug screening.