8 chat support specialist jobs at 7 companies in Chicago, IL

1w
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IT support specialist
Oak Brook, Illinois, United States
OnsiteFull Time
Tidal Financial Group
Tidal Financial Group: Provides a platform for launching and managing exchange-traded funds.
5+ YOERequires 5+ years of IT support experience, Microsoft 365 troubleshooting, Entra ID, MFA, endpoint management, ticketing systems, hardware support, networking, and strong communication skills.
NinjaOne, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Zoom, Microsoft Intune, Rippling MDM, Entra ID (Azure AD), Mimecast, PowerShell, Notion, ChatGPT, Claude
3w
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Product Support Specialist
Chicago, Illinois, United States
$83k-$105k/yr HybridFull Time
Rundoo
Rundoo: Cloud-based management software for independent building supply stores.
Provide technical and customer support for ERP platform, troubleshoot POS/inventory/accounting issues, perform spreadsheet-based data analysis, and communicate clearly with non-technical users.
Intercom, Intercom AI, ChatGPT, Claude, Google Sheets, Microsoft Excel, Notion, Zendesk
1w
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Customer Support Specialist
Kenosha or Waukegan or Pleasant Prairie or Gurnee
$27-$32/hr OnsiteFull Time
Uline
Uline: Distributes shipping, industrial, and packaging materials across North America.
High school diploma or equivalent, strong problem-solving, listening, and communication skills. Customer service experience is a plus; training is provided for eager learners.
email, chat
4w
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Payment Operations Specialist
Chicago, Illinois, United States
$55k-$70k/yr HybridFull Time
Aeropay
Aeropay: Provides direct bank-to-bank payment processing and infrastructure solutions.
1+ YOE1+ years customer-facing experience handling high ticket volume, live chat support, strong multitasking, communication, analytical and organizational skills.
1w
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Helpline Specialist - Part Time
Chicago or Cook County
$21-$22/hr HybridPart Time
NAMI Chicago
NAMI Chicago: Provides mental health advocacy, education, and crisis support services.
1+ YOEBachelor’s degree in social services or equivalent; 1–3 years of crisis support, case management, or related experience, including telephonic/chat outreach, crisis de-escalation, and work with vulnerable populations.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Acrobat, Google Chrome, Windows, client record management system
3w
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IT Specialist/AI Tech
Downers Grove, Illinois, United States
OnsiteFull Time
Connection
ConnectionNASDAQ: CNXN: Provider of IT solutions, hardware, software, and services.
3+ YOE3+ years desktop/help desk experience, Active Directory and Microsoft 365 support, strong troubleshooting and communication, experience with Copilot/ChatGPT/Gemini preferred, ability to lift 30 lbs.
Active Directory, Microsoft 365, Office 365, Microsoft Copilot, ChatGPT, Gemini
2w
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Specialist Off Field Operations
Chicago Ridge, Illinois, United States
$18-$26/hr OnsiteFull Time
Dick's Sporting Goods
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
1+ YOEHigh school diploma or equivalent and 1–3 years of experience required; previous retail or customer-facing experience preferred. Supports inventory, fulfillment, merchandising, training, and sales execution.
Artificial Intelligence (AI), ChatGPT
5d
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Specialist Off Field Operations
Vernon Hills, Illinois, United States
$18-$26/hr OnsiteFull Time
Dick's Sporting Goods
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
1+ YOEHigh school diploma or equivalent and 1–3 years of experience required; retail or customer-facing experience preferred. Supports inventory, fulfillment, merchandising, sales, training, and store operations.
AI, ChatGPT