3 chat support specialist jobs at 3 companies in Trinity, FL
1mo
Save
Mark Applied
Hide
1mo
Client Support Specialist
Boston or Plano or St. Petersburg or St. Louis or Atlanta or Morristown or Hyderabad
$19-$24/hrHybridFull Time
Zelis: Providing healthcare payment and claims cost management solutions.
1+ YOEAssociate degree +1 year customer support (or HS/GED +3 years). Experience with chat/email support, CRM/ticketing tools, strong written communication, problem-solving, and proficiency with AI tools.
CRM systems, ticketing platforms, customer support tools, AI tools
Support Specialist Lead (EHR platform billing support)
Tampa or Nashville
HybridFull Time
Qualifacts: Provides electronic health record software for behavioral healthcare.
5+ YOERequires 5+ years of related experience, billing/RCM knowledge, advanced troubleshooting, SOP and KPI reporting skills, and coaching or mentoring ability. Bachelor's degree preferred; relevant experience may substitute.
Electronic Health Record (EHR), ticketing system, Live chat
Bolt On Technology: Software for automotive repair shop management and customer communication.
Provide phone/email/chat support, resolve basic technical and account issues, escalate complex cases, strong communication and customer service skills, basic technical aptitude, entry-level customer service experience, able to work in-office Tuesday and Wednesday.