1w
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Contact Center AI Lead
Miami, Florida, United States
OnsiteFull Time
Hands-on proficiency with LLMs and AI tools, experience with chatbot/virtual agent platforms, strong written communication, attention to detail, and collaborative support skills.
LLMs, AI tools, chatbot platforms, conversational AI tools, contact center AI products
1mo
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AI Financial Planning Analyst
New York City or Jacksonville or Greenville or Charlotte or Cottonwood Heights or San Francisco or United States
$86k-$162k/yr OnsiteFull Time
5+ YOE5+ years client-facing financial services experience, CFP or other financial designation, Bachelor's degree (business/quant or equivalent), familiarity with financial regs, LLMs/chatbots/JIRA, strong analytical and communication skills.
LLMs, chatbots, JIRA, AI Coach
3mo
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Associate AI Conversation Designer
California or Florida or Georgia or Idaho or Illinois or Massachusetts or Michigan or New Jersey or New York or North Carolina or Ohio or Oregon or Pennsylvania or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
0+ YOEBachelor's degree or equivalent experience; 0–2 years designing or launching chatbots; familiarity with LLMs, prompt engineering, and introductory Python; strong writing, communication, and analytical skills.
LLMs, NLP, Python, Figma, Microsoft Excel, Microsoft Power BI, Asana, Lucidchart
1w
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ReactJS/ Python full stack developer
Tampa, Florida, United States
$100k-$130k/yr OnsiteFull Time
6+ YOEProficient in Python and ReactJS with experience in FastAPI/Django/Flask, JavaScript/TypeScript, BFF architecture, MFEs, REST APIs, and AI/chatbot integration; 6+ years experience and a Bachelor in Computer Science.
Python, FastAPI, Django, Flask, JavaScript, TypeScript, ReactJS, HTML5, CSS3, REST
1mo
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Associate AI Financial Planning Analyst
New York City or Jacksonville or Greenville or Charlotte or Cottonwood Heights or San Francisco
$70k-$132k/yr OnsiteFull Time
3+ YOE3+ years client-facing financial services experience, familiarity with federal financial regulations, Series 65 (or ability to obtain within 90 days); strong analytical and communication skills; comfort with LLMs and chatbots is a plus.
AI Coach, LLMs, JIRA
1mo
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Associate AI Conversation Designer
San Francisco or Florida or Georgia or Illinois or Massachusetts or Michigan or New Jersey or New York or North Carolina or Ohio or Pennsylvania or Texas or Virginia or Wisconsin or United States
RemoteFull Time
0+ YOENative-level German fluency, bachelor's degree or equivalent experience, 0–2 years designing/launching chatbots or conversational AI, exposure to LLMs/prompt engineering, introductory Python preferred, strong communication and collaboration skills.
NLP, LLM, Python, Figma, Microsoft Excel, Microsoft Power BI, Asana, Lucidchart
1mo
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RN Hospice Case Manager
Sebring, Florida, United States
$80k-$85k/yr FieldFull Time
1+ YOECurrent RN license, 1+ year clinical RN experience in an acute setting, current CPR certification; hospice/home health experience and EMR proficiency preferred.
HCHB, Optum Pharmacy, IPrescribe, Forcura, Medline, TalentEDGE, EBSCO, Microsoft Outlook, Microsoft Teams, Chat, Yammer
2mo
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Future Leasing Call Center Opportunities in Maitland, FL
Maitland, Florida, United States
OnsiteFull Time
High school diploma required; call center/customer service experience preferred; strong communication; data entry; CRM experience preferred; weekend availability.
CRM, Phone System, Chat, Email
2mo
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Client Service Coordinator Full time
Wesley Chapel, Florida, United States
$15-$19/hr OnsiteFull Time
1+ YOEAssociate degree preferred; high school diploma required; at least 1 year customer service/call center; excellent communication; multi-tasking; able to lift up to 50 lbs.
Phone, Email, Chat, Workday, CRM
1mo
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VP, Contact Center
Orlando, Florida, United States
OnsiteFull Time
15+ YOE15+ MgmtBachelor's degree required (MBA preferred), 15+ years leadership in contact center/customer experience with CRM, telephony, WFM, automation/AI expertise; proven revenue growth, vendor/BPO management, analytics, and executive communication skills.
CRM platforms, telephony systems, workforce management tools, conversational AI, chat, SMS, self-service solutions
1d
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(Internal) Lead Customer Experience Specialist
Melbourne, Florida, United States
OnsiteFull Time
2+ YOEHigh school diploma, 2 years contact-center or related experience, strong verbal/written communication, MS Office and typing skills, customer service and coaching ability, automotive knowledge preferred.
Microsoft Office, Email, Texting, Chat, telephony, Internet services
5d
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Billing Representative II
Tampa, Florida, United States
$18-$21/hr RemoteFull Time
2+ YOE2+ years customer service experience in healthcare, knowledge of billing/eligibility processes, high school diploma/GED, strong digital skills (Outlook/Excel), and customer escalation experience.
Microsoft Outlook, Microsoft Excel, phone systems, chat, automation, AI, Quest Billing System, Billing Web
1w
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Principal Architect - Solutions Architect
Ashburn or Alpharetta or Cary or Temple Terrace or Elgin or Basking Ridge
$125k-$239k/yr FieldFull Time
6+ YOE6+ years relevant experience with 4+ years in architecture; expertise in voice security, cloud communications, SIP/IVR, AI-driven tools, strong communication and sales collaboration skills.
VIAA, SecureLogix, SIP, IVR, APIs, Artificial Intelligence (AI), Natural Language Understanding (NLU), chatbots, virtual agents, cloud-native services, DevOps, Agile
2w
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Director, Global Operations Transformation
Tampa, Florida, United States
$174k-$211k/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree,5+ years HR shared services experience with at least 3 years management; experience leading HR transformation using digital solutions, AI, HRIS, case management and analytics; strong communication skills.
HRIS, chatbots, AI platforms, case management tools, self-service platforms
2w
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Director, Global Operations Transformation
Tampa, Florida, United States
$174k-$211k/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree,5-7 years HR shared services experience including ≥3 years management,experience with HRIS,case management,self-service platforms,AI and digital transformation,analytics and stakeholder management.
chatbots, agent assist, AI platforms, HRIS, case management tools
1d
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(Internal) Lead Customer Experience Specialist
Melbourne, Florida, United States
OnsiteFull Time
2+ YOEHigh school diploma, ~2 years contact lead/customer service experience, strong communication, typing and MS Office skills, automotive knowledge preferred, ability to coach and handle escalations.
MS Office, Email, Texting, Chat
1d
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(Internal) Lead Customer Experience Specialist
Melbourne, Florida, United States
OnsiteFull Time
2+ YOE2 years contact center or related experience, high school diploma required; strong verbal/written communication, conflict resolution, product knowledge, multitasking and Microsoft Office proficiency.
Microsoft Office, Email, Chat, telephony, Internet
1mo
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Logistics Routing Analyst
Orlando, Florida, United States
$56k-$70k/yr OnsiteFull Time
Customer service experience required; some logistics routing experience preferred; analytical mindset; based in Orlando, onsite; strong multi-tasking and communication.
Routing software, CRM, Web-based applications, Email, Chat, Phone
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