Health & Benefits - AI Bot Optimization Specialist (Remote)
Oak Brook or Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia
$36-$40/hrRemoteFull Time
Inspira Financial: Provides health, wealth, retirement, and financial custody solutions.
2+ YOERequires 2+ years in conversational AI, chatbot optimization, digital CX analytics, or CX systems administration; experience with CX metrics and strong analytical, testing, and communication skills.
Intercom Fin, Fin Voice, AI Insights, CX Score, Topics Explorer, Trends
8+ YOE3+ Mgmt8+ years software engineering experience with 3+ years managing people; deep knowledge of Angular, Node.js, Java Spring Boot, AWS, LLM/chatbot integration, observability and event-driven systems; strong communication and leadership.
San Francisco or Florida or Georgia or Illinois or Massachusetts or Michigan or New Jersey or New York or North Carolina or Ohio or Pennsylvania or Texas or Virginia or Wisconsin or United States
RemoteFull Time
JustAnswer: Connecting people with verified professional experts for immediate help.
0+ YOENative-level German fluency, bachelor's degree or equivalent experience, 0–2 years designing/launching chatbots or conversational AI, exposure to LLMs/prompt engineering, introductory Python preferred, strong communication and collaboration skills.
NLP, LLM, Python, Figma, Microsoft Excel, Microsoft Power BI, Asana, Lucidchart
Atlanta or Basking Ridge or Houston or Lisle or New York or Richardson or Georgia or Illinois or New Jersey or New York or Texas or United States
$117k-$148k/yrOnsiteFull Time
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
5+ YOEBachelor's degree and 5+ years' insurance or consulting experience; expertise in insurance business processes, process reimagination, automation (RPA/IDP/AI/GenAI), BPMN tools and automation platforms; client-facing and communication skills.
RPA, RDA, Intelligent Document Processing (IDP), iOCR, AI/ML, GenAI, Chat BOTS, IBM Blueworks, Microsoft Visio, UiPath, Blue Prism, Automation Anywhere, Pega Robotics, Appian, Microsoft SharePoint, Microsoft Power BI, JIRA, Trello, Azure DevOps (ADO)
Uline: Distributor of shipping, packaging, and industrial supplies.
High school diploma or equivalent, excellent problem-solving, listening, and communication skills. Customer service experience is preferred but not required; training is provided.
New York City or Charlotte or Seattle or San Francisco or Los Angeles or Houston or Atlanta or Baltimore or Chicago or Washington
$95k-$116k/yrHybridFull Time
Sia: Provide management and AI consulting for business transformation.
2+ YOEMaster's or engineering degree in a quantitative field, 2+ years as a data scientist or analyst, Python and SQL, GenAI framework, cloud experience, model ecosystems, and strong communication skills.
Service Experts: Provider of residential and commercial HVAC and home services.
0+ YOEHigh school diploma or GED and 1 year of customer service or customer-facing experience; computer training, multitasking, communication, organization, and time-management skills required.
H&R Block: A tax preparation and financial services helping clients make informed decisions about money.
5+ YOERequires high school diploma or higher, tax or accounting experience, individual and complex return preparation, tax interviews, virtual tools, communication skills, continuing education, and IRS and state compliance.
Braselton or Gainesville or Jefferson or Buford or Athens
$25-$30/hrOnsiteFull Time
Uline: Distributes shipping, industrial, and packaging materials across North America.
High school diploma or equivalent required; bachelor's degree preferred. Strong problem-solving, listening, and communication skills. Customer service experience is a plus; training provided for eager learners.
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yrRemoteFull Time
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
The Legacy Link: Provides case management and support services for aging adults.
2+ YOEBachelor's in social work/psychology/sociology or licensed RN in Georgia, 2 years human services/health experience, case management and coordination skills, knowledge of gerontology, HIPAA, and basic computer proficiency.
OneMain FinancialNYSE: OMF: Provides personal loans and credit cards to nonprime consumers.
High school diploma or GED required. Sales, collections, or customer service experience preferred. Spanish bilingual ability preferred; customer-focused and goal-oriented.
Ashburn or Alpharetta or Cary or Temple Terrace or Elgin or Basking Ridge
$125k-$239k/yrFieldFull Time
VerizonNYSE: VZ: Provides wireless, fiber-optic internet, and telecommunications services globally.
6+ YOE6+ years relevant experience with 4+ years in architecture; expertise in voice security, cloud communications, SIP/IVR, AI-driven tools, strong communication and sales collaboration skills.
California or Georgia or Illinois or Maryland or Massachusetts or Minnesota or North Carolina or New Jersey or New York or Pennsylvania or South Carolina or Virginia or District of Columbia or Washington
$60k-$67k/yrRemoteFull Time
Mal Warwick Donordigital: Provides integrated fundraising and direct response marketing for nonprofits.
2+ YOERequires 2+ years in advocacy, fundraising, campaigning, project management, event planning, internet marketing, or direct response; Microsoft Office proficiency and strong communication, writing, organization, and critical-thinking skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, email, chat, Zoom, Luminate, Salsa, EveryAction, Engaging Networks, Salesforce Marketing Cloud, HTML
Travel Incorporated: Provides corporate travel management and technology solutions for businesses.
High school diploma or equivalent, excellent communication and customer service skills, digital tool proficiency, organization, and attention to detail. Prior call center experience is preferred but not required.
Dallas or Houston or Atlanta or New Jersey or New York City or San Francisco or Chicago
$89k-$207k/yrOnsiteFull Time
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
Requires Dynamics 365 CRM knowledge, contact center program and large CCaaS implementation experience, IVR, CTI, chat, integrations, global rollouts, risk identification, vendor collaboration, and end-to-end D365 contact center delivery.
Microsoft Dynamics 365, Microsoft Dynamics 365 CRM, CCaaS, IVR, CTI, Chat, Avaya, Genesys
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Requires tax knowledge assessment completion, accounting, finance, bookkeeping, or tax experience, individual tax return experience, communication skills, continuing education, IRS and state requirements, and a high school diploma or equivalent.
Everyday Care Advanced Practice Provider (NP or PA) - Responsive Care
United States or Arizona or Colorado or Washington or Oregon or Alabama or Alaska or Arkansas or California or Connecticut or Delaware or Florida or Georgia or Hawaii or Idaho or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Hampshire or New Jersey or New Mexico or New York or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Vermont or Virginia or West Virginia or Wisconsin or Wyoming
$120k-$155k/yrRemoteFull Time
Devoted Health: Provides Medicare Advantage insurance and integrated clinical care services.
2+ YOENP or PA with 2+ years in primary care or a related specialty and 3+ years outpatient practice preferred; active relevant licenses, cardiometabolic care expertise, and English proficiency required; Spanish preferred.
Electronic Medical Records (EMR), Digital, AI, chat, electronic health information system
LoadUp: On-demand junk removal and home services marketplace.
High school diploma or GED required. Requires strong communication, organization, time management, computer skills, adaptability, empathy, and openness to weekend or evening work.