25 chatbot jobs at 18 companies in New York City, NY

1mo
Save
Mark Applied
Hide
Sr AI / ML Engineer Remote Nationwide or Hybrid in MN, DC, NJ
Basking Ridge or Minneapolis or Washington or United States
$120k-$215k/yr HybridFull Time
UnitedHealth Group
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
6+ YOEBS in CS/Engineering or equivalent, 6+ years software engineering, 4+ years building AI/ML (LLMs, Generative AI) and web/API solutions, cloud hosting experience (AWS preferred), Python or Java, chatbot/Conversational AI and NLP experience, US work authorization required.
LLMs, Generative AI, Python, Java, AWS, Chatbots, Conversational AI, NLP, Agentic AI, MCP, Strands Agents
1mo
Save
Mark Applied
Hide
AI Analysis & Performance Analyst - Customer Support, Trust & Safety
Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo
OnsiteFull Time
TikTok
TikTok: Global short-form video hosting and social media platform.
3+ YOE3+ years experience building models/data pipelines and applying LLMs; strong Python and SQL skills; experience with AI chatbot/automation in operations or BPO; strong analytical, statistical, and communication skills.
Python, SQL, Large Language Models (LLMs)
1d
Save
Mark Applied
Hide
Loan Sales Specialist
Westbury, New York, United States
$19-$23/hr OnsiteFull Time
OneMain Financial
OneMain FinancialNYSE: OMF: Provides personal loans and credit cards to nonprime consumers.
High school diploma or GED required. Sales, collections, or customer service experience preferred. Spanish bilingual ability preferred; must manage loans, customers, compliance, and performance goals.
email, chat
2mo
Save
Mark Applied
Hide
Senior Associate - Business Consulting
Atlanta or Basking Ridge or Houston or Lisle or New York or Richardson or Georgia or Illinois or New Jersey or New York or Texas or United States
$117k-$148k/yr OnsiteFull Time
Infosys
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
5+ YOEBachelor's degree and 5+ years' insurance or consulting experience; expertise in insurance business processes, process reimagination, automation (RPA/IDP/AI/GenAI), BPMN tools and automation platforms; client-facing and communication skills.
RPA, RDA, Intelligent Document Processing (IDP), iOCR, AI/ML, GenAI, Chat BOTS, IBM Blueworks, Microsoft Visio, UiPath, Blue Prism, Automation Anywhere, Pega Robotics, Appian, Microsoft SharePoint, Microsoft Power BI, JIRA, Trello, Azure DevOps (ADO)
1d
Save
Mark Applied
Hide
ESaaS - SAP Success Factors
Bengaluru or Mumbai or Milpitas or Seattle or Princeton or Cape Town or London or Zurich or Singapore or Mexico City
OnsiteFull Time
Zensar
ZensarNational Stock Exchange of India: ZENSARTECH: Global technology firm providing digital transformation and infrastructure services.
10+ YOERequires B.Tech, B.E., MCA, or MBA in Information Systems or IT Management; 10–12 years in HR technology; and experience leading a full-lifecycle, multi-module HRIS rollout.
SAP SuccessFactors, Workday, Oracle, Darwinbox, RPA, Conversational AI, Chatbots, Microsoft Excel
4d
Save
Mark Applied
Hide
Human Capital Management (HCM) Strategy, Senior Project Manager, Vice President, New York City
New York City, New York, United States
$100k-$250k/yr OnsiteFull Time
Goldman Sachs
Goldman SachsNYSE: GS: Global investment banking, securities, and investment management firm.
7+ YOEBachelor's degree and 7+ years leading complex projects and change initiatives; expertise in AI and automation solutions, project portfolios, stakeholder management, communication, risk, and resource optimization.
AI, Agile, Waterfall, Hybrid, AI chatbot, Enterprise project management platforms, Collaboration tools
1mo
Save
Mark Applied
Hide
Conversational UX Lead
Boston or Merrimack or Jersey City or Smithfield or Westlake
$126k-$255k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
8+ YOE8+ years in UX, product, or conversational design, including AI-powered or agent-based systems; expertise in complex multi-turn journeys, frontend experiences, systems thinking, and regulated environments.
AI, chatbot
1w
Save
Mark Applied
Hide
Operations Assistant - Fulfillment
Secaucus, New Jersey, United States
$21/hr OnsiteFull Time
Brilliant Earth
Brilliant EarthNASDAQ: BRLT: Retailer of ethically sourced diamonds and fine jewelry.
Requires attention to detail, clear communication, collaboration, multitasking, and goal orientation in a fast-paced, high-volume environment; data entry or administrative experience preferred.
email, chat
1w
Save
Mark Applied
Hide
User Researcher, Growth
New York City or San Francisco
$196k-$230k/yr HybridFull Time
Notion
Notion: Provides a unified workspace for notes, documents, and project management.
5+ YOE5+ years of industry UX research experience; AI fluency, mixed-methods research, data fluency, systems thinking, business judgment, pragmatism, and strong communication skills required.
Notion Agent, Chat, Outset, Listen Labs, Dovetail
4d
Save
Mark Applied
Hide
Tax Professional - Franchise Location
Bergenfield, New Jersey, United States
$16-$17/hr OnsiteFull Time, Seasonal
H&R Block
H&R Block: A tax preparation and financial services helping clients make informed financial decisions.
5+ YOERequires tax, accounting, finance, or bookkeeping experience; tax assessment completion; high school diploma or equivalent; communication skills; virtual tools proficiency; continuing education and IRS and state compliance.
video, phone, chat, email
1w
Save
Mark Applied
Hide
Customer Happiness Representative (Remote, Seasonal, Part-Time)
New York City or Boston
$20/hr RemoteMultiple Commitments Available
NORY
NORY: Provides STEM-focused summer camps and afterschool programs for children.
Excellent written and verbal communication, empathy, problem-solving, relationship-building, proactive process improvement, accountability, teamwork, and openness to feedback are required.
email, phone, chat
2mo
Save
Mark Applied
Hide
Director, Digital - Consumer Lifestyle
New York City, New York, United States
$106k-$135k/yr HybridFull Time
M Booth: Global communications agency providing public relations and digital marketing.
6+ YOE6+ years in digital/social media (agency or in-house); experience leading social strategy, content production, paid social and influencer programs; strong measurement, client leadership, presentation, and team management skills.
TikTok, Instagram, CRM, chat bots
2w
Save
Mark Applied
Hide
Title and Registration Specialist I
Paramus, New Jersey, United States
$17-$26/hr OnsiteFull Time
Lithia Motors
Lithia MotorsNYSE: LAD: Nationwide automotive dealership group and transportation solutions provider.
High school diploma or equivalent and age 18+ required. One year of dealership or vehicle registration processing experience preferred; notary experience helpful.
chat
3mo
Save
Mark Applied
Hide
Retail & Customer Support Specialist - Tue to Sat - Brooklyn NY
New York, New York, United States
$50k-$54k/yr OnsiteFull Time
Upway
Upway: Online marketplace for professionally refurbished electric bicycles
Experience with bikes or e-bikes; strong communication; tech-savvy; autonomous; problem-solving; empathetic and enthusiastic; able to work in a fast-paced environment.
CRM, Email, Chat, Phone
4d
Save
Mark Applied
Hide
Tax Professional - Franchise Location
Bergenfield, New Jersey, United States
$16-$17/hr OnsiteSeasonal, Full Time
H&R Block
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Tax Knowledge Assessment, tax or accounting experience, individual tax return experience, communication skills, IRS and state compliance, continuing education, and high school diploma or equivalent required.
video, phone, chat, email
1w
Save
Mark Applied
Hide
Client Service Representative
Maywood, New Jersey, United States
$17-$19/hr OnsitePart Time
Community Veterinary Partners
Community Veterinary Partners: Operates and manages a community of animal hospitals.
High school diploma or equivalent, basic computer proficiency, strong communication, customer-service experience, multitasking, professionalism, and problem-solving skills.
email, chat
5d
Save
Mark Applied
Hide
Senior Product Manager
New York City, New York, United States
$185k-$217k/yr HybridFull Time
January
January: Digital platform for humanized and compliant consumer debt collection.
5+ YOE5+ years as a product manager, end-to-end product strategy ownership, 0-to-1 product building, data-driven experimentation, technical collaboration, and deep use of LLM tooling.
LLM, chatbot, voice AI, SMS, email
2mo
Save
Mark Applied
Hide
Lead, CS AI Content
New York or San Francisco or Salt Lake City
$8k-$115k/yr HybridFull Time
Flex
Flex: A financial platform allowing renters to split monthly rent payments.
Experience in Customer Success or Content Operations; hands-on with conversational AI; familiarity with automation/AI tool workflows; detail-oriented; able to collaborate cross-functionally.
Conversational AI, APIs, Automation tools, Chatbot
6d
Save
Mark Applied
Hide
Microsoft Dynamics Technical Project Manager
Dallas or Houston or Atlanta or New Jersey or New York City or San Francisco or Chicago
$89k-$207k/yr OnsiteFull Time
Capgemini
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
Requires Dynamics 365 CRM knowledge, contact center program and large CCaaS implementation experience, IVR, CTI, chat, integrations, global rollouts, risk identification, vendor collaboration, and end-to-end D365 contact center delivery.
Microsoft Dynamics 365, Microsoft Dynamics 365 CRM, CCaaS, IVR, CTI, Chat, Avaya, Genesys
1d
Save
Mark Applied
Hide
Program Mgr, AI Automation , ASCS Legal
Seattle or Arlington or New York
$116k-$185k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOERequires 5+ years of program or project management experience, data-driven improvement skills, end-to-end program ownership, senior leadership communication, and hands-on AI automation workflow experience preferred.
AI agents, LLM, chatbots, workflow automation platforms, no-code builders