2w
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Contact Center Knowledge Manager
United States or Reston
OnsiteFull Time
4+ YOEBachelor's degree,4-6 years managing contact center knowledge processes,CRM and Salesforce expertise,KM integration with IVR/chatbot,experience developing SOPs and training programs,technical writing and data analysis skills.
Salesforce, Intelligent IVR, Chatbot, CRM
2w
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Technology Manager
Reston, Virginia, United States
OnsiteFull Time
6+ YOE6+ Mgmt6+ years managing IT projects and implementing Salesforce solutions in 100+ seat contact center environments; bachelor's degree in IT or related field; Salesforce and CRM certifications; experience with IVR, chatbot, VOIP, ACD/CTI, KM; strong communication and design skills.
Salesforce, IVR, Chatbot, Live Chat, VOIP telephony, ACD/CTI, CRM, KM, Microsoft Excel
1mo
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Associate AI Conversation Designer
San Francisco or Florida or Georgia or Illinois or Massachusetts or Michigan or New Jersey or New York or North Carolina or Ohio or Pennsylvania or Texas or Virginia or Wisconsin or United States
RemoteFull Time
0+ YOENative-level German fluency, bachelor's degree or equivalent experience, 0–2 years designing/launching chatbots or conversational AI, exposure to LLMs/prompt engineering, introductory Python preferred, strong communication and collaboration skills.
NLP, LLM, Python, Figma, Microsoft Excel, Microsoft Power BI, Asana, Lucidchart
1mo
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AI/ML Software Engineer
Tysons or United States
$113k-$188k/yr RemoteFull Time
6+ YOEBachelor's degree, ability to obtain Public Trust, 6+ years hands-on experience with Python and JavaScript/TypeScript, proven experience building production AI/ML solutions (RAG, chatbots), graph analytics, NLP, entity resolution, and cloud deployment (AWS).
Python, JavaScript, TypeScript, LangChain, Haystack, crewAI, NumPy, Pandas, Scikit-learn, NLTK, OpenCV, PyTorch, TensorFlow, Elasticsearch, OpenSearch, PostgreSQL, Oracle DB, DuckDB, SQL, Boto3, AWS, Neo4j, Amazon Neptune, TigerGraph, NetworkX, GraphFrames, PydanticAI, AWS Strands Agents, CUDA, MCP servers, REST APIs
1w
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Operations Analyst
Falls Church, Virginia, United States
$102k-$133k/yr OnsiteFull Time
1+ YOESecret clearance required. Minimum 1 year specialized experience analyzing operational information in a 24/7 command center, preparing operational reports, and coordinating response efforts with internal/external organizations.
email, portals, chat, teleconferencing systems
3w
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Draw Support III
California or Washington or Arizona or Idaho or Virginia or Tennessee or Florida or North Carolina or Maryland
$25-$31/hr RemoteFull Time
2+ YOE2+ years construction/renovation mortgage and draw administration experience; familiarity with inspection/title reports, AIA documents, insurance, construction terminology; strong communication, organization, attention to detail, and mentoring ability.
G-mail, Calendar, Voice, Chat, Meet, Drive, Docs, Sheets, Slides, Forms
2mo
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Automotive Sales Consultant - Closed on Sundays!
Fredericksburg, Virginia, United States
OnsiteFull Time
Huber Motor Cars: Automotive retail and service provider.
Experience in automotive sales, customer-first attitude, CRM proficiency, strong communication, and team player.
CRM, Email, Chat, Texting
2mo
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Customer Service Rep (4278) - 8703 West Broad Street
Richmond, Virginia, United States
OnsitePart Time
High school diploma or equivalent; excellent verbal and written communication, problem-solving, multitasking; flexibility to work various shifts including weekends and holidays.
phone, email, chat, computers, telephones, calculators, TDD equipment, hand truck, dolly, pizza cutter, pizza peel, pencils/pens
2w
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Principal Architect - Solutions Architect
Ashburn or Alpharetta or Cary or Temple Terrace or Elgin or Basking Ridge
$125k-$239k/yr FieldFull Time
6+ YOE6+ years relevant experience with 4+ years in architecture; expertise in voice security, cloud communications, SIP/IVR, AI-driven tools, strong communication and sales collaboration skills.
VIAA, SecureLogix, SIP, IVR, APIs, Artificial Intelligence (AI), Natural Language Understanding (NLU), chatbots, virtual agents, cloud-native services, DevOps, Agile
2mo
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Defense Accountability Consultant
McLean or Arlington or Tysons Corner
OnsiteFull Time
1+ YOEAbility to obtain Secret clearance, Bachelor's degree, 1+ years experience with DoD or A&D organizations, strong communication and stakeholder engagement, proficiency in Microsoft Office and Power BI; experience with audit remediation and program lifecycle support.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI, AI Chatbots, Machine Learning, Model Evaluation, LLM Integration