8 churn jobs at 7 companies in San Jose, CA
2mo
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Account Manager
San Francisco, California, United States
OnsiteFull Time
Lassie: AI-powered automation platform for healthcare practice administration and billing.
Manage customer health post-launch, build relationships with medical offices, identify churn risk, resolve issues, surface expansion opportunities, and translate feedback to product and operations.
2mo
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Director, Account Management
Pennsylvania or Belmont or Colorado or California or Hawaii or Nevada or New York or Maryland or Washington or Connecticut or Rhode Island or United States
$181k-$284k/yr RemoteFull Time
8+ YOE2+ Mgmt8+ years in account management or customer success with 2+ years leadership; experience managing churn, CSAT, and SLAs; proficiency with Salesforce and Microsoft Excel; strong communication and analytical skills.
AIR, AVA, ACE, Salesforce, Microsoft Excel
2w
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Director, GTM Finance & Topline Metrics
San Jose, California, United States
$175k-$250k/yr HybridFull Time
8+ YOE8+ years in FP&A/GTM finance for enterprise SaaS; build ARR bridge, cohort churn and pipeline conversion models; deep SaaS topline metrics knowledge; proven people leadership and Salesforce proficiency.
Salesforce, Workday Adaptive Planning, SQL, Python
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2mo
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Lead Marketing Analyst, Growth Marketing
San Francisco or New York
$205k-$227k/yr HybridFull Time
5+ YOE5+ years in analytics or quantitative roles supporting growth marketing; strong SQL and Python; experience with experimentation, retention metrics (churn, LTV, DAU/MAU), cohort analysis, ETL design, and BI/visualization tools.
SQL, Python, Looker, Tableau, Omni, Amplitude, Branch, AppsFlyer
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Director, Customer Analytics
San Francisco or California or United States or Bengaluru
$135k-$155k/yr HybridFull Time
6+ YOE6+ years in analytics or related fields; expertise in customer analytics (segmentation, CLV, churn, campaign analytics), experimentation and causal measurement; client-facing leadership; proficiency in Python, SQL and cloud analytics; Tableau or Power BI.
Python, SQL, AWS, Azure, Google BigQuery, Tableau, Power BI
2mo
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VP of Customer Success & Adoption
Santa Clara, California, United States
$360k-$380k/yr OnsiteFull Time
12+ YOE6+ Mgmt12+ years in customer success with 6+ years in leadership; proven experience building/scaling CS functions, driving adoption, improving NRR/GRR, reducing churn; data fluency, commercial instincts, strong communication and coaching skills.
Gainsight, Catalyst, Vitally, ChurnZero
1mo
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Analyst, GTM Customer Intelligence
San Francisco or New York City or Seattle or United States
$127k-$182k/yr RemoteFull Time
3+ YOE3+ years in analytics/CS Ops/RevOps with post-sales B2B SaaS experience; strong SQL, BI tooling, Salesforce/CS platform experience; familiarity with health scoring, churn, NRR, renewals; AI/LLM fluency; strong communication.
SQL, Looker, Tableau, Salesforce, Gainsight, Vitally, ChurnZero, LLMs