Animal Emergency & Referral Center of Minnesota: Provides 24/7 emergency and specialty veterinary medical care.
2+ YOE2+ years client service experience required; veterinary or emergency experience preferred. Must be calm, organized, multitask under pressure, computer proficient (Microsoft Office), and able to work nights, weekends, and holidays.
Animal Emergency & Referral Center of Minnesota: Provides 24/7 emergency and specialty veterinary medical care.
Exceptional communication, calm under pressure, empathy, organization, multitasking, accuracy, client documentation, familiarity with medical terminology and multi-line phone systems preferred.
Electronic Medical Record (EMR), multi-line phone system
Animal Emergency & Referral Center of Minnesota: Provides 24/7 emergency and specialty veterinary medical care.
Answer incoming calls, triage emergencies using protocols, gather patient/client information, route messages, and maintain accurate electronic medical records; strong communication and calmness under pressure preferred.
electronic medical record, multi-line phone systems