14 client success manager jobs at 10 companies in Hudson, OH
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Client Success Manager
Cleveland, Ohio, United States
RemoteFull Time
Drips: Conversations-as-a-Service helping organizations engage customers through AI-powered two-way text and phone outreach.
4+ YOE4+ years enterprise CSM or project management experience; strong communication, organization, and client-facing skills; proficiency with Salesforce, Tableau, Microsoft Office/Teams; ability to translate data into actionable insights.
Salesforce, Tableau, Microsoft Office, Microsoft Teams
Clarendon: Private Cleveland firm providing HUD compliance, affordable-housing valuation, inspections, brokerage, and advisory services to agencies and owners.
3+ YOE2–3+ years research, client support, or business development experience; CRM and database experience; intermediate to advanced Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint); strong research, analytical, communication, and time-management skills.
Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Albany or Cleveland or New York City or Buffalo or Brooklyn or Syracuse or Rochester
$71k-$125k/yrHybridFull Time
KeyBank National Association: National Association is a wholly owned U.S. regional bank serving individuals, businesses, and institutional clients.
3+ YOEBachelor’s degree or equivalent experience, 3+ years of banking or cash management experience, customer service and client presentation success, and strong analytical, communication, organizational, and Microsoft Office skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Director of Client Success & Operations Control Center
North Charleston or Charleston or Charlotte or Columbia or Cleveland or Augusta or Asia or Philippines
$85k-$95k/yrOnsiteFull Time
Iacofano's Catering & Events: The Food You Eat Should Be Perfect, And This Is Our Responsibility
5+ YOE5+ MgmtRequires 5+ years of progressive leadership in customer success, hospitality, catering, aviation, logistics, call-center, or time-sensitive service operations, plus multi-shift team management and KPI improvement experience.
Youngstown Area Goodwill Industries: Nonprofit Goodwill retailer and workforce agency serving people facing employment barriers in Eastern Ohio and western Pennsylvania.
High school diploma or GED, relevant career coaching or direct client service experience, valid driver's license, background checks, strong communication, customer service, deadline management, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
Youngstown Area Goodwill Industries: Nonprofit Goodwill retailer and workforce agency serving people facing employment barriers in Eastern Ohio and western Pennsylvania.
High school diploma/GED, relevant career coaching or direct client service experience, valid driver's license, background checks, strong communication, customer service, deadline management, and MS Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
Wellness IQ: Workplace wellness provider helping employers and brokers build healthier, more engaged workplaces through programs, technology, and guidance.
Manage client accounts, coordinate projects, and travel to client sites to ensure successful WellnessIQ program implementations.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce
ChaseNYSE: JPM: U.S. consumer and commercial bank serving individuals, families and businesses with banking, lending, cards and investment services.
Requires 1+ year of branch banking or equivalent financial services experience, client acquisition and relationship management success, high school diploma/GED, regulatory compliance, and required securities, life, and NMLS registrations.
ChaseNYSE: JPM: U.S. consumer and commercial bank serving individuals, families and businesses with banking, lending, cards and investment services.
2+ YOERequires 2+ years of financial advisor or equivalent financial services experience, client relationship and acquisition success, goals-based planning skills, active Series 7, Series 66 or 63/65, and life, health, and long-term care insurance licenses.
Roundstone: Family-owned health benefits helping small and midsize employers self-fund healthcare through a group medical captive.
3+ YOERequires 3+ years in client success, implementation, program management, healthcare consulting, or related work, plus project management, client education, adoption, metrics, dashboard, and cross-functional coordination skills.
Northwestern Mutual: Financial security offering insurance and wealth management services.
Bachelor's degree, client-facing or relationship-building success, strong communication, critical thinking, time management, motivation, and legal US work authorization without sponsorship.
Northwestern Mutual: Financial security offering insurance and wealth management services.
Bachelor’s degree, relationship-building or client-facing success, strong communication, critical thinking, time management, motivation, entrepreneurial drive, and authorization to work in the US without sponsorship.
Northwestern Mutual: Financial security offering insurance and wealth management services.
Bachelor's degree, entrepreneurial ambitions, client-facing or relationship-building success, strong communication, critical thinking, time management, motivation, and legal US work authorization without sponsorship.
Foundation Software: Private construction software developer providing accounting, payroll, project management and field tools to contractors.
Requires client-facing software implementation, customer success, or IT consulting experience; strong communication, organization, analytical, and time-management skills; Microsoft Word and Excel experience; and willingness to travel up to 20%.