0+ YOEHigh school diploma or equivalent required; college degree preferred. Requires 0–2 years of customer service support experience, preferably in an agricultural testing laboratory, plus computer proficiency.
Laboratory Information Management System (LIMS), Office Suite, Email, Phone
Marco Technologies: Provides managed IT, cloud, and business printing services.
2+ YOEAssociate degree or equivalent experience, 2+ years in customer success, technical account management, or client-facing IT support, and experience with REST APIs, troubleshooting, and technical communication.
REST API, ServiceNow, Microsoft Office Suite, CRM, Postman