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17 client support specialist jobs at 9 companies in Richmond, VA

1mo
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Client Operations Specialist
Richmond, Virginia, United States
$45k-$55k/yr HybridFull Time
Padilla
Padilla: Provides public relations and integrated marketing communications services.
Supporting complex client accounts by coordinating operations, timelines, financial workflows, and client deliverables; strong organization, proofreading, budgeting and stakeholder coordination skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, AI tools
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3w
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Client Support Specialist - Greater Richmond, VA Area (REMOTE)
Virginia or Glen Allen or Midlothian or Virginia Beach
$44k-$80k/yr RemoteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
2+ YOESeries 7 required; Series 63 required or obtainable within 90 days; 2–3 years of financial services experience; financial planning knowledge and strong customer service, communication, influence, organization, and problem-resolution skills.
FINRA
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2mo
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Veterinary Client Care Specialist
Midlothian, Virginia, United States
$16-$20/hr OnsiteFull Time
Ethos Veterinary Health
Ethos Veterinary Health: Operates a network of specialty and emergency veterinary hospitals.
0+ YOEEntry-level client service role requiring strong customer service, multi-line phone proficiency, and basic computer skills in a high-volume veterinary hospital.
phone system, computer
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3mo
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Client Relationship Consultant/401(k) Specialist
Richmond or Suffolk or Virginia Beach or Williamsburg
OnsiteFull Time
Towne Wealth Management
Towne Wealth ManagementNASDAQ: TOWN: Provides personalized financial planning and investment management services.
5+ YOEProvide retirement plan consulting, enrollment, sponsor relations, and education; ensure compliance; support advisors and plan sponsors.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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3w
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Associate Client Escalation Specialist 11-8pm Shift
Richmond, Virginia, United States
$60k/yr OnsiteFull Time
CoStar Group
CoStar GroupNASDAQ: CSGP: Provides global real estate information, analytics, and online marketplaces.
1+ YOE1+ year customer support or research experience, bachelor’s degree, strong phone-based customer service, escalation handling, troubleshooting, and communication skills.
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3w
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Associate Client Escalation Specialist 11-8pm Shift
Richmond, Virginia, United States
$60k/yr OnsiteFull Time
CoStar Group
CoStar GroupNASDAQ: CSGP: Global provider of commercial and residential real estate data.
1+ YOEMinimum 1 year in customer support or research role, bachelor’s degree, strong customer service, troubleshooting, product knowledge, and communication skills; able to work 11am–8pm shift.
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3mo
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Bilingual French/English Associate Client Escalation Specialist
Richmond, Virginia, United States
OnsiteFull Time
CoStar Group
CoStar GroupNASDAQ: CSGP: Provides global real estate information, analytics, and online marketplaces.
1+ YOEBilingual French/English; 1+ year in customer support or research; bachelor’s degree; shift 11am-8pm; some Saturdays and holidays; strong communication and problem solving.
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1mo
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Senior Specialist - Capital Markets Sales & Support
Richmond, Virginia, United States
$65k-$97k/yr OnsiteFull Time
Atlantic Union Bank
Atlantic Union BankNYSE: AUB: Regional bank providing commercial, consumer, and wealth management services.
7+ YOE7+ years banking experience with 3+ years in specialty lending or capital markets; HS diploma required, bachelor's preferred; advanced Microsoft Excel skills; strong accounting, finance, analytical, communication, and client service skills.
Microsoft Office, Microsoft Excel
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1mo
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Lead Risk Specialist
McLean or Richmond or Chicago or Riverwoods
$138k-$173k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: A diversified financial services providing banking and credit products.
2+ YOEBachelor's degree or military experience, 2+ years financial services risk management, 3+ years project or process management, and 3+ years supporting internal business clients.
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6d
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Principal Risk Specialist | Enterprise Payments
McLean or Richmond
$110k-$138k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: A diversified financial services providing banking and credit products.
2+ YOERequires 2+ years in financial services risk management, payments operations or risk management, and internal client support. Project management experience and AAP or APRP certification preferred.
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1w
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Senior Risk Specialist | Retail Bank
Richmond, Virginia, United States
$88k-$100k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: A diversified financial services providing banking and credit products.
1+ YOERequires 1+ year in control testing or risk management, financial services, audit, or internal business client support; strong communication, analytical, problem-solving, and control assessment skills.
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3w
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Principal Risk Specialist | Enterprise Payments
McLean or Richmond
$110k-$138k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: Provides credit card, banking, and auto loan services.
2+ YOERequires 2+ years in financial services risk management, payments operations or risk management, and internal business client support. Preferred: 3+ years project management and payments certification.
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3w
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Principal Risk Specialist | Enterprise Payments
McLean or Richmond
$121k-$138k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
2+ YOE2+ years financial services risk experience, 2+ years payments operations or payments risk, 2+ years supporting internal business clients; project management and payments certifications preferred.
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1w
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Senior Risk Specialist | Retail Bank
Richmond, Virginia, United States
$88k-$100k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: Provides credit card, banking, and auto loan services.
1+ YOERequires 1+ year each in control testing or risk management, financial services, audit or risk management, and supporting internal business clients; 2+ years in project/process management preferred.
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2w
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Recovery Care Specialist - 3rd Shift
Glen Allen, Virginia, United States
$18-$21/hr OnsiteFull Time
Odyssey Behavioral Healthcare
Odyssey Behavioral Healthcare: Provides evidence-based residential and outpatient behavioral health treatment services.
1+ YOEHigh school diploma (bachelor's preferred), minimum 1 year behavioral healthcare experience, DBT/de-escalation skills, documentation and communication skills, ability to support ADLs and transport clients.
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5d
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Housing Specialist- Permanent Supportive Housing- PSH *SIGN ON BONUS ELIGIBLE* (Virginia, Richmond)
Richmond, Virginia, United States
OnsiteFull Time
Richmond Behavioral Health Authority
Richmond Behavioral Health Authority: Mental health and substance use services for Richmond residents.
Experience supporting clients with housing, service plans, benefits, records, landlord coordination, crisis intervention, reporting, and public-agency collaboration.
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1w
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Customer Success - Financial Software
Henrico, Virginia, United States
$55k-$65k/yr OnsiteFull Time
Endurance IT Services
Endurance IT Services: Managed IT services, cybersecurity, and technology staffing provider.
2+ YOERequires 2+ years in customer success, support, client services, coordination, operations, project coordination, or account management; strong communication, organization, critical thinking, and customer service skills.
Microsoft Office
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