1 cloud architect job at 1 company in Freeport, TX
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Genesys Cloud Architect
Texas City, Texas, United States
RemoteFull Time
7+ YOE7+ years in contact center technologies with deep Genesys Cloud CX expertise; experience designing large-scale cloud contact center architectures, SIP/SBC, IVR, omnichannel, API integrations (REST/SOAP), CRM integrations, and mentoring teams.
Genesys Cloud CX, IVR, REST, SOAP, Salesforce, Microsoft Dynamics, ServiceNow, SIP, Session Border Controllers (SBCs), WFM, AI/ML