2mo
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IT Operations Manager
Enfield, Connecticut, United States
$120k-$140k/yr HybridFull Time
8+ YOEBachelor's degree required; 8+ years in IT infrastructure, cloud, end user computing and service delivery management; strong hands-on Microsoft Azure (IaaS/PaaS), Microsoft 365/Office 365, and Microsoft Teams experience; knowledge of ITSM, security/compliance (FFIEC, SOC, NIST) and AI-driven operations preferred.
Microsoft Azure, Microsoft 365, Microsoft Office 365, Microsoft Teams, MDM
2mo
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IT Service Delivery Manager
Lenox, Massachusetts, United States
OnsiteFull Time
3+ YOE1+ Mgmt3–5 years in service delivery, infrastructure operations, application support, or IT leadership; experience managing web apps, APIs, cloud services; strong incident and change management; networking and Microsoft server/workstation familiarity; professional, customer-focused; high school diploma required.
API management, Cloud services, Monitoring tools, Microsoft Server and workstations, Networking equipment
4d
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)