Vanguard: Provides mutual funds, ETFs, and investment management services.
8+ YOE8+ years technical experience with 3–4 years in hardware/software configuration and troubleshooting; expertise in infrastructure design, cloud engineering, networking, performance tuning, debugging; strong communication and leadership skills.
Perficient: Provides digital transformation and AI consulting for global enterprises.
10+ YOE10+ years IT consulting; 5+ years enterprise/solution architecture; 5+ years ServiceNow (ITSM/ITAM/CMDB); expertise in CSDM/CMDB, REST/SOAP integrations, Glide API, JavaScript, and AI-enabled capabilities; ServiceNow and ITIL certifications preferred.
IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yrOnsiteFull Time
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
Austin or Charleston or Charlotte or Harrisburg or Miami or Nashville or Pittsburgh or Raleigh
$128k-$199k/yrOnsiteFull Time
K&L Gates: Global law firm providing comprehensive legal and regulatory counsel.
5+ YOE5+ years in IT operations/ITSM, ITIL 4 Foundation required, hands-on ServiceNow ITSM experience, Major Incident leadership, CMDB/CSDM knowledge, strong communication and decision-making skills.
Business Systems Analyst Senior – Digital Employee Experience (DEX Ops)
Charlotte, North Carolina, United States
$88k-$150k/yrHybridFull Time
BAE SystemsLondon Stock Exchange: BA: Designs and manufactures advanced defense and aerospace systems.
4+ YOEBachelor's degree (or equivalent) with ~4 years' experience; strong PowerShell scripting, Nexthink or DEX platform experience, ServiceNow CMDB, SQL/NQL, Power BI/Excel, Windows internals, integrations, automation, and analytics.
PowerShell, Nexthink, Nexthink Remote Actions, NQL, ServiceNow, ServiceNow CMDB, SQL, Power BI, Excel, Windows internals, Group Policy, Active Directory, WMI
Charlotte or Cedar Rapids or Windsor Locks or Richardson
$108k-$205k/yrHybridFull Time
RTXNYSE: RTX: Provides advanced aerospace and defense systems and services.
8+ YOEUniversity degree and 8+ years' relevant experience, or advanced degree and 5+ years. Requires U.S. citizenship, enterprise hosting/cloud delivery, financial and data analysis, cloud migrations, CMDB, and private/public cloud expertise.
Microsoft Excel, Power BI, Azure, AWS, Windows, Linux, CMDB, ITIL, LEAN, Internet of Things, blockchain
Omaha or Phoenix or Charlotte or Minneapolis or Fort Worth or Salt Lake City or Tampa or Kansas City or Dallas
$60k-$85k/yrOnsiteFull Time
HDR: Global firm providing architecture, engineering, and environmental services.
Bachelor's in CS/MIS or equivalent, strong ServiceNow administration experience, good communication, self-starter, CSA/CAD preferred, familiarity with JavaScript, REST/SOAP, HTML/CSS/XML, and CMDB management.
All Lines Technology: Provides managed IT services, cybersecurity, and technical staffing.
1+ YOERequires ServiceNow Certified Administrator, 1–2 years of relevant and system administration experience, troubleshooting, SQL Server, databases, reporting services, integrations, and strong communication skills.
ServiceNow, ITSM, Service Portal, CSM, Virtual Agent, Sec Ops, Service Catalog, CMDB, Discovery, SQL Server, Reporting Services
Vanguard: Provides mutual funds, ETFs, and investment management services.
5+ YOE5+ years related experience required (cloud security preferred), undergraduate degree or equivalent, production-grade proficiency in Python/Go/TypeScript, experience with AWS/GCP/Azure at org scale, strong distributed systems background.
Lowe'sNYSE: LOW: Operates a chain of retail home improvement and hardware stores.
8+ YOE3+ MgmtBachelor's (or equivalent experience),8 years IT experience,4 years across infrastructure domains,3+ years leading projects/teams; experience with data center engineering, vendor partnerships, IaC and automation.
Data Center Infrastructure Management (DCIM), CMDB, Agile, Infrastructure as Code
Arlington or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$113k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
10+ YOE4+ Mgmt10+ years delivering enterprise technology or digital transformation programs; 6+ years hands-on ServiceNow platform experience; 4+ years client-facing delivery leadership; ServiceNow System Administrator cert or 5+ years platform experience; bachelor’s degree or equivalent.
ServiceNow Software Asset Management Technology and Data Specialist
Wayne or Charlotte or Dallas or Fort Worth or Scottsdale
HybridFull Time
Vanguard: Provides mutual funds, ETFs, and investment management services.
5+ YOE5+ years in SAM/ITAM with deep ServiceNow SAM Pro configuration and data lifecycle expertise; experience with entitlement modeling, reconciliation, and integrations; strong data governance skills.
ServiceNow SAM Pro, ServiceNow, CMDB, Oracle Contract Management
Sr. Manager, IT Service Management & End User Experience
Charlotte, North Carolina, United States
OnsiteFull Time
Renuity: Provides residential remodeling and home improvement services nationwide.
10+ YOE5+ MgmtBachelor's degree and 10–12+ years of IT experience, including 5+ years leading service desk or end user services organizations. Requires ITSM transformation, enterprise platforms, ITIL, endpoint, identity, analytical, and leadership expertise.
ServiceNow, Freshservice, BMC Helix, Jira Service Management, Microsoft 365, Microsoft Entra ID, Microsoft Intune, Jamf, CMDB, AI, SOC 2, PCI, NIST, CIS, ITIL, SLA, OLA, XLA, MTTR, FCR