16 contact center representative jobs at 11 companies in Boston, MA
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NW Contact Center Representative (FT)
North Andover or Arizona or Colorado
$15-$17/hrRemoteFull Time
F.H. Cann & Associates: Provides debt collection, contact center, and loan servicing solutions.
1+ YOE1+ year contact-center experience preferred, high school diploma, reliable high-speed wired internet, ability to handle billing/service inquiries and maintain confidentiality.
Internet Explorer, Microsoft Excel, Microsoft Word, Outlook, Adobe Acrobat
North Andover or Arizona or Colorado or North Carolina or South Carolina
$15-$17/hrRemotePart Time
F.H. Cann & Associates: Provides debt collection, contact center, and loan servicing solutions.
1+ YOE1+ year contact center experience preferred, high school diploma required, reliable high-speed internet, background screening, proficiency with Microsoft Office and Adobe Acrobat.
Internet Explorer, Microsoft Excel, Microsoft Word, Microsoft Outlook, Adobe Acrobat
F.H. Cann & Associates: Provides debt collection, contact center, and loan servicing solutions.
1+ YOEHigh school diploma or equivalent, customer contact center experience, strong data entry and typing skills, and proficiency with Microsoft Excel, Word, Outlook, Internet Explorer, and Adobe Acrobat.
Internet Explorer, Microsoft Excel, Microsoft Word, Microsoft Outlook, Adobe Acrobat
Arizona or Colorado or North Carolina or South Carolina or North Andover
$15-$17/hrRemotePart Time
F.H. Cann & Associates: Provides debt collection, contact center, and loan servicing solutions.
1+ YOEHigh school diploma or equivalent, customer contact center experience, strong data entry and typing skills, and proficiency with Internet Explorer, Microsoft Excel, Word, Outlook, and Adobe Acrobat. Utility experience preferred.
Internet Explorer, Microsoft Excel, Microsoft Word, Microsoft Outlook, Adobe Acrobat
Bristol County Savings Bank: Provides community banking and financial services to individuals and businesses.
2+ YOEHigh school diploma or equivalent, 2+ years related banking experience, strong phone and customer service skills, knowledge of bank products, attention to detail, ability to follow procedures and escalate appropriately.
Brighton Marine: Healthcare and housing services for veterans and their families.
1+ YOEHigh school diploma or GED, 1+ year customer service experience, CRM and Microsoft Office experience, strong communication and problem-solving skills, and U.S. work authorization without sponsorship.
North Easton Savings Bank: Provides personal and commercial banking and mortgage lending services.
2+ YOEHigh school diploma, 2+ years retail banking customer-facing experience, strong verbal/written communication, web navigation and computer proficiency, ability to handle confidential information and meet sales/service goals.
Commonwealth of Massachusetts: Providing public services and governance to the people of Massachusetts.
2+ YOETwo years of professional administrative experience or equivalent; HS diploma/GED; fluent Spanish preferred; strong call center, communication, and program coordination skills; DCJIS suitability required.
Representative, Contact Center II (Performance Based Remote)
Manchester or Connecticut or Massachusetts or New Hampshire
$50k-$56k/yrHybridFull Time
Eversource EnergyNYSE: ES: Delivers electricity, natural gas, and water to New England customers.
1+ YOEHigh school diploma or equivalent, 1+ year customer service/contact center experience, must pass skills test, background check and drug screen, available for overtime/emergency response and travel across MA/CT/NH; Spanish is a plus.
Align Credit Union: Provides banking, loans, and financial services to members.
Answer member inquiries across phone/chat/email, process transactions and account openings, identify and escalate complaints, and identify cross-sell opportunities; bilingual Spanish encouraged.
Representative, Contact Center III - Billing (Hybrid)
Manchester, New Hampshire, United States
$53k-$59k/yrHybridFull Time
Eversource EnergyNYSE: ES: Delivers electricity, natural gas, and water to New England customers.
2+ YOEHigh school diploma and 2 years related experience; strong communication, typing, PC skills; familiarity with billing processes; able to follow processes and work independently.
Representative, Contact Center III, Credit and Collections, (Hybrid)
Manchester, New Hampshire, United States
$53k-$59k/yrHybridFull Time
Eversource EnergyNYSE: ES: Delivers electricity, natural gas, and water to New England customers.
3.5+ YOEHigh school diploma/GED, 3.5 years call center Level III and 3+ years customer service experience, intermediate Microsoft Word and Excel, working knowledge of C2 and CACS, ability to work emergency/after-hours and travel between MA/CT/NH, resume required.
Archipelago Strategies Group: Full-service multicultural marketing and community engagement agency.
2+ YOEHigh school diploma, 2+ years customer support experience, CRM/ intake database proficiency (Salesforce a plus), strong data entry and communication skills, reliable home internet, occasional evenings/weekends and infrequent travel.
Maryland or United States or Virginia or Connecticut or North Carolina or South Carolina or Louisiana or Texas or Florida or Chicago or Somerville
$43k-$72k/yrRemoteFull Time
United States Senate Federal Credit Union: Member-owned cooperative providing consumer banking and loan services.
1+ YOEHigh school diploma or bachelor's +1 year call center/customer service experience; knowledge of account opening, consumer lending preferred; Microsoft Word and Excel proficiency; strong communication and multitasking skills.
Lactalis: Produces and distributes dairy products including cheese, yogurt, and milk.
2+ YOE2+ years contact center experience, high school diploma, strong verbal/written communication, Microsoft Word/Excel/Outlook skills, detail-oriented, attendance reliability.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Client Services Representative II - Preferred Deposits - 1st Shift - East Providence, RI
Riverside, Rhode Island, United States
$25-$28/hrOnsiteFull Time
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
1+ YOE1+ year client service experience, intermediate computer proficiency, high school diploma/GED, reliable attendance, strong communication and problem-solving skills for inbound contact center.