Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
7 contact center team lead jobs at 3 companies in Apache Junction, AZ
3w
Save
Mark Applied
Hide
Team Lead
Mesa, Arizona, United States
OnsiteFull Time
1+ YOEContact-center team lead with 1-2 years client service experience and 1+ year people management; strong problem-solving, time management, verbal/written communication, and ability to handle escalations.
Google Sheets, Google Slides, Google Docs, Google Drive
2d
Save
Mark Applied
Hide
Program Director, Contact Center Operations
Phoenix, Arizona, United States
OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years of senior leadership in large-scale contact center or complex service operations, with experience leading distributed teams, managing SLAs, KPIs, financial targets, and contracts.
3w
Save
Mark Applied
Hide
Team Manager- Training Lead
Mesa, Arizona, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years in training/L&D within BPO/contact center with 2+ years managing trainers; curriculum design, LMS administration, strong analytics, stakeholder management, and contact-center metrics expertise.
Articulate 360, Adobe Captivate, LMS
3w
Save
Mark Applied
Hide
Team Manager- Training Lead
Mesa, Arizona, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years training/L&D in BPO/contact center with 2+ years managing trainers; curriculum design, LMS administration, curriculum development, analytics, and ability to link training to CSAT/AHT outcomes. US work authorization required.
Articulate 360, Adobe Captivate, LMS
4w
Save
Mark Applied
Hide
Team Lead, Client Representatives
Malvern or Scottsdale
HybridFull Time
3+ YOEBachelor's or equivalent, minimum 3 years in financial services or contact center leadership, people management and coaching experience, strong analytics and communication skills, Microsoft Office proficiency.
Microsoft Office
3w
Save
Mark Applied
Hide
Team Manager- Training Lead
Mesa, Arizona, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years L&D/training experience in BPO/contact center with 2+ years managing trainers; curriculum design, LMS administration, analytics, and stakeholder collaboration skills.
LMS, Articulate 360, Adobe Captivate
1w
Save
Mark Applied
Hide
Team Lead, Client Representatives
Malvern or Scottsdale
HybridFull Time
3+ YOEBachelor’s degree or equivalent experience, 3+ years in financial services, client service operations, contact center leadership, or related work, with coaching, performance management, analytical, and communication skills.
Microsoft Office