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2 contact center team lead jobs at 2 companies in Trinity, FL

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Customer Communications Team Lead
Tampa or Clearwater
OnsiteFull Time
St. Joseph's Hospital
St. Joseph's Hospital: Catholic nonprofit community hospital in Tampa providing preventive, emergency, pediatric and specialty care to patients of all ages.
6+ YOE1+ MgmtHigh school diploma required; 6 years customer service, 2 years contact center or medical concierge, and 1 year supervisory experience. Requires Microsoft Office proficiency, communication, organization, research, and on-call availability.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, NICE Suite
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PCB Client Support Team Lead - RJ Bank
Saint Petersburg, Florida, United States
HybridFull Time
Raymond James Bank, N.A.
Raymond James Bank, N.A.: Florida-chartered commercial bank providing corporate, real-estate, lending, deposit, and personal banking services to individuals and businesses.
1+ YOELead and coach contact center specialists, manage daily operations, ensure regulatory compliance, resolve escalations; SIE certification and 13 months+ customer service experience preferred.
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