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35 conversational ai jobs at 18 companies in Dallas, TX

1mo
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Conversational UX Lead
Boston or Merrimack or Jersey City or Smithfield or Westlake
$126k-$255k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provider of investment, retirement, and financial planning services.
8+ YOE8+ years in UX, product, or conversational design, including AI-powered or agent-based systems; expertise in complex multi-turn journeys, frontend experiences, systems thinking, and regulated environments.
AI, chatbot
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2mo
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Conversational UX Lead
Boston or Jersey City or Merrimack or Smithfield or Westlake
$126k-$255k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provider of investment, retirement, and financial planning services.
8+ YOE8+ years in UX/product/conversational design including AI/agent systems; hands-on front-end and prototyping experience; systems thinking; ability to design multi‑session conversational journeys and translate policy/compliance to UX.
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3mo
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Sr Team Manager - Mobile Engineering Conversational AI
Lone Tree or Southlake or Austin
$171k-$201k/yr OnsiteFull Time
Charles Schwab
Charles SchwabNYSE: SCHW: Financial services firm providing brokerage, banking, and advisory services.
10+ YOE7+ MgmtBachelor's in computer engineering or related; 10+ years software engineering experience; 7+ years team management; strong Java and Python; REST APIs, microservices, cloud (GCP/AWS), Terraform; conversational AI/platform experience preferred.
Java, Python, REST APIs, GCP, AWS, Terraform, Google Dialogflow, Amazon Lex, IBM Watson, Microsoft Bot Framework, iOS, Android
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1w
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Gen AI Engineer
Charlotte or Plano
OnsiteFull Time
Infosys
InfosysNYSE: INFY: Global leader in next-generation digital services and consulting.
Bachelor's degree or equivalent, or progressive specialty experience; generative AI, LLMs, agentic frameworks, RAG, prompt engineering, conversational AI, and strong Python programming experience required.
SAS, R, Python, RDBMS, LangChain
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4d
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SAP BTP/AI Development Manager - Life Sciences
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Arlington or Saint Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
5+ YOERequires 5+ years in AI advisory, 2+ years applying AI in SAP and using SAP BTP/Business AI, 3+ years designing conversational AI, bachelor's degree or equivalent experience, and consulting experience.
SAP BTP, SAP Business AI, SAP Joule, Embedded AI, SAP GenAI Hub, LLM, Vector Engine, AI Core, Foundation Services, Microsoft Azure, Amazon Web Services, Google Cloud Platform, Azure OpenAI, AWS Bedrock, Google Vertex AI, SAP Discovery Center, SAP AI Agent Hub, SAP AI Launchpad, SAP Cloud SDK for AI, Python, TypeScript, S/4HANA, IoT, Cloud automation, ML, AI, APIs, Retrieval-Augmented Generation (RAG), vector stores
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3d
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Vice President-Applied AI/ML Lead
Palo Alto or Plano or Chicago
$138k-$260k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services and investment banking firm.
6+ YOERequires 6+ years of software engineering experience, Python, API design, microservices, LLM application development, AWS, and experience with retrieval, conversational AI, or agentic architectures.
Python, Application Programming Interface (API), Microservices, Large Language Models (LLM), Amazon Web Services (AWS)
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2mo
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US Tech - AI Engineering Manager
Tampa or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or San Jose or Seattle or Spartanburg or Albany or Stamford or Atlanta or Toledo or Austin or Tulsa or Washington or Denver or Des Moines or Detroit or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Houston or Grand Rapids or Indianapolis or Irvine or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Minneapolis or Vermont or Nashville or New Orleans or New York City or Oklahoma City or Orlando or Philadelphia or Phoenix or Pittsburgh or Portland or United States
$74k-$212k/yr OnsiteFull Time
PwC
PwC: Global professional services network providing audit, tax, and consulting services.
6+ YOEBachelor's degree and 6+ years in software/platform/cloud engineering with people leadership; experience with cloud-native platform engineering, Azure, DevOps, enterprise integration, automated testing and conversational bot frameworks.
Azure, DevOps, Azure Bot Framework SDK, Composer, Azure Cognitive Services, LUIS, Orchestrator, Microsoft Teams, Web Chat, Direct Line
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Senior Product Manager, AI Voice
New York City or San Francisco or Dallas
$160k-$200k/yr HybridFull Time
Canary Technologies
Canary Technologies: AI-powered hospitality software provider helping hotels and resorts manage guest experiences, operations, and revenue.
5+ YOE5+ years product management experience shipping AI or conversational AI/SaaS products; technical fluency with LLMs, NLP and dialog management; strong analytics, customer-facing experience, and cross-functional collaboration skills.
LLMs, NLP, AI/ML
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2mo
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Product Owner (AI & Prompt Strategy)
Dallas or Fort Worth
HybridFull Time
Kaleidoscope Innovation
Kaleidoscope Innovation: A Cincinnati-based product development consultancy helping medical, industrial, aerospace, and consumer clients bring products to market.
5+ YOE5+ years product management/ownership experience; demonstrated work with conversational AI, LLMs, prompt engineering, multi-agent architectures, AWS, analytics, A/B testing, and stakeholder leadership. U.S. work authorization required.
AWS, Large Language Models (LLMs)
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Conversation Designer II
Arlington or Irving
HybridFull Time
GM Financial
GM FinancialNew York Stock Exchange: GM: Captive automotive finance subsidiary of General Motors.
3+ YOE3+ years designing conversational dialog for AI/chatbot/IVR; experience with Voiceflow, IBM Watson, Genesys; knowledge of NLP and prompt engineering; Bachelor's degree or equivalent; certification in conversation/UX design preferred.
Voiceflow, IBM Watson, Genesys, Natural Language Processing, Prompt Engineering
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1mo
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Worldwide Specialist Solutions Architect - Database Migration, Data & AI GTM
Jersey City or Santa Clara or Bellevue or Atlanta or New York or Herndon or Chicago or San Francisco or San Diego or Dallas
$154k-$239k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
8+ YOE8+ years infrastructure/database architecture experience, 5+ years domain expertise, 10+ years IT development/consulting, experience migrating legacy DBs to cloud, SQL/Linux knowledge, AWS DMS/Schema Conversion experience, GenAI tooling familiarity.
AWS DMS, Schema Conversion, Kiro, Claude, Claude CLI, Aurora, RDS, Amazon DSQL, SQL, Linux
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2mo
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Senior Product Manager (e-commerce)
Irvine or Dallas
$107k-$145k/yr HybridFull Time
Cotality
Cotality: U.S.-based private property data, analytics, and workflow solutions provider serving real estate, lending, insurance, and government professionals.
5+ YOE5+ years product management with B2B e-commerce experience; proven revenue and conversion growth; technical fluency (AI/ML, cloud, big data); stakeholder management; bachelor's degree preferred.
AI/ML, Mixpanel, Pendo
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Software Development Engineer III
Bethpage or Plano
$134k-$220k/yr HybridFull Time
Optimum Communications
Optimum CommunicationsNYSE: OPTU: US broadband communications and video services provider.
7+ YOEBachelor's in computer science, 7+ years software development, proficiency in Python, JavaScript, GIT, NodeJS; experience with AI/ML, Google Cloud, and conversational AI preferred.
Python, JavaScript, GIT, NodeJS, Code Blocks, Google CES, Google Cloud, Dialogflow
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1mo
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Inbound Sales Performance Leader
Texas or California or Dallas or Denver or Florida or Georgia or Houston or Las Vegas or Los Angeles or North Carolina or San Diego or San Francisco or Tennessee or Utah
RemoteFull Time
TurFresh
TurFresh: A providing artificial turf cleaning and maintenance services focused on improving customer experiences.
Proven experience improving inbound sales conversion through coaching, call review, CRM-driven performance management, and accountability; comfortable with role-play and difficult conversations.
CRM, AI
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1w
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Senior Director, Agentic Service Experience
Fort Worth or United States
$169k-$281k/yr HybridFull Time
McKesson Corporation
McKesson CorporationNYSE: MCK: Diversified healthcare services and supply chain leader.
13+ YOE6+ MgmtRequires 13+ years professional experience, 6+ years leadership, 4+ years product management, and 1+ year owning AI or automation products. Enterprise conversational AI experience required; MBA preferred.
Sierra, Salesforce Agentforce, Google CCAI, Amazon Lex, Cognigy, Ada, Intercom Fin, Kore.ai
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2w
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Google GECX Contact Center as a Service Specialist
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$59k-$196k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
3+ YOERequires 3+ years in Conversational AI, CCaaS, or cloud contact centers; 3+ years with Agile and Waterfall SDLC; bachelor's degree or equivalent experience; GECX implementation experience preferred.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Google, Genesys, Avaya, NICE, Agile, Waterfall
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1w
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Manager, Customer Service
Richardson, Texas, United States
$214k-$322k/yr HybridFull Time
NICE
NICENASDAQ: NICE: Software provider for customer experience, financial crime, and public safety.
5+ YOEMaster’s degree in Information Systems, Computer Science, or related field plus 5 years’ experience. Requires SaaS deployments, CRM, WFM/QM, conversational AI, global team, project, and stakeholder management.
SaaS, Zendesk, Salesforce, Amazon Connect, Workforce Management (WFM), Quality Management (QM), chatbots, conversational AI, machine learning
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2mo
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Inbound Performance Manager
Farmers Branch or Dallas or United States
$90k-$110k/yr RemoteFull Time
American Restoration
American Restoration: Pittsburgh restoration contractor serving residential and commercial properties with chemical cleaning, sandblasting, masonry, and roofing services.
7+ YOE7+ years in inbound performance, contact center leadership, or marketing operations; experience with call tracking and CRM, telephony/unified comms rollouts, vendor management, and coaching teams; familiarity with Dialpad or RingCentral and conversational AI/IVR.
CallRail, Dialpad, RingCentral, CRM, IVR, conversational AI
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2mo
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Software Engineer Principal Sr - Intelligent Automations
Pittsburgh or Dallas
OnsiteFull Time
PNC Financial Services Group
PNC Financial Services GroupNYSE: PNC: Diversified financial services providing banking and investment solutions.
8+ YOEHands-on experience with GenAI, LLMs, RAG and agentic systems, Document AI including OCR/NLP, conversational platforms (e.g., Kore.ai), enterprise architecture, CI/CD and mentoring; typically 8+ years experience and a Bachelor's degree.
GenAI, LLMs, RAG, agentic systems, Document AI, OCR, NLP, Kore.ai, CI/CD
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3w
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Senior Manager, Web Strategy & Optimization
Dallas, Texas, United States
$112k-$125k/yr HybridFull Time
Sky Zone
Sky Zone: The world's first indoor trampoline park franchise system.
7+ YOEBachelor’s degree and 7+ years leading website strategy, ecommerce, digital experience, or conversion optimization. Requires analytics, optimization, UX, CRO, personalization, stakeholder, vendor, and leadership skills.
GA4, Microsoft Clarity, Google Tag Manager, WordPress, Braze, Web SDK, Content Cards, AI, LLM
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