46 customer advocate jobs at 15 companies in Boston, MA

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Customer Advocate
Warwick, Rhode Island, United States
$22/hr OnsiteFull Time
Safelite
Safelite: Automotive glass repair, replacement, and recalibration services.
1+ YOEHigh school diploma/GED required; 1–3 years of telephone operations or business administration experience, customer service skills, professional appearance, PPE use, and ability to travel up to 10%.
Fax
1w
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Customer Advocate - Hospital
Manchester or Massachusetts
$72k-$80k/yr FieldFull Time
ImageFIRST
ImageFIRST: Provides outsourced medical linen, laundry, and inventory management services.
5+ YOERequires 5 years of sales or customer service experience, DOT medical certification, driver's license, ability to lift 25 pounds frequently, computer proficiency, and a bachelor's degree or equivalent experience.
1w
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Customer Advocate - Hospital
Manchester or Massachusetts
$72k-$80k/yr FieldFull Time
ImageFIRST
ImageFIRST: National provider of healthcare linen rental and laundry services.
5+ YOERequires 5+ years of sales or customer service experience, bachelor's degree or equivalent experience, valid driver's license, DOT medical certification, computer proficiency, and ability to lift 25 pounds frequently.
2w
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Customer Advocate
Manchester, New Hampshire, United States
$78k-$83k/yr FieldFull Time
ImageFIRST
ImageFIRST: Provides specialized laundry and linen services to medical facilities.
3+ YOERoute-based sales role requiring 3+ years route or sales experience, DOT medical certification, valid driver\u007Fs license, ability to lift 25 lbs, drive commercial vehicle up to 10 hours daily, and high school diploma.
2w
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2026-2027 Undergraduates, Customer Relationship Advocate
Westlake or Greenwood Village or Covington or Jacksonville or Salt Lake City or Durham or Merrimack or Smithfield
$48k-$50k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
Prepare for FINRA SIE/Series 7/63 licensing, provide inbound client service, handle trade and money-movement requests, learn proprietary platforms, and apply problem-solving and communication skills.
1mo
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Customer Relationship Advocate Career Development Experience- Smithfield, RI
Smithfield, Rhode Island, United States
OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
Early-career role requiring completion of FINRA SIE, Series 7 and 63 licensing, strong customer service, problem-solving, and ability to navigate multiple systems.
1mo
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Customer Relationship Advocate Career Development Experience- Merrimack, NH
Merrimack, New Hampshire, United States
OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
Requires dedication to obtain SIE, Series 7, and Series 63 licenses; strong customer service, communication, problem-solving, adaptability, accountability, and ability to learn multiple technology systems.
3mo
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Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3222)
Cambridge, Massachusetts, United States
$19-$28/hr OnsiteSeasonal, Temporary
Target
TargetNYSE: TGT: Operates a chain of general merchandise stores and supermarkets.
Seasonal guest advocate/cashier role requiring customer service, stocking, and cash handling; able to stand for long periods and lift merchandise; flexible schedule including nights, weekends, holidays.
1w
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ENERGY ADVOCATE (8-12 HRS)
Arlington, Massachusetts, United States
$35/hr FieldPart Time, Temporary
Town of Arlington
Town of Arlington: Municipal government providing public services for Arlington, Massachusetts.
High school diploma or GED; strong communication, presentation, customer service, outreach, data entry, spreadsheet, reporting, teamwork, and Microsoft Word and Excel skills. Energy or sustainability experience preferred.
Microsoft Word, Microsoft Excel, Salesforce
2mo
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Consumer Services Advocate
Boston, Massachusetts, United States
$36k-$45k/yr RemoteFull Time
Boston Senior Home Care
Boston Senior Home Care: Provides in-home support and care management for older adults.
Respond to consumer inquiries, educate on benefits, schedule providers, resolve requests, ensure timely follow-up
Microsoft Office, Typing
1mo
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Member Service Advocate-27
Canton, Massachusetts, United States
$22/hr RemoteFull Time
Point32Health
Point32Health: Provides health insurance plans and medical well-being services.
0+ YOEAssociate degree or equivalent, 0-2 years relevant experience, customer service in healthcare or call center preferred, knowledge of medical terminology, strong communication and problem-solving skills, ability to work remotely and use CRM systems.
2w
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Independent Member Advocate - Hybrid (Medfield, MA)
Medfield, Massachusetts, United States
$28-$32/hr HybridFull Time
OneDigital
OneDigital: Provider of insurance, financial services, and HR consulting solutions.
0.5+ YOEProvide concierge benefits support via phone and email, explain plans, verify eligibility, resolve claims/billing issues, document interactions; 6+ months customer service experience in group benefits preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Shelter Advocate - Weekend
Boston, Massachusetts, United States
$25/hr OnsitePart Time
Rosie's Place
Rosie's Place: Provides emergency shelter and support services for homeless women.
2+ YOEMinimum 2 years direct service experience with women experiencing poverty/homelessness; strong problem-solving, interpersonal and customer-service skills; bilingual (Spanish or Haitian Creole) preferred; proficiency with Microsoft Office and Salesforce; ability to exercise sound judgment.
Microsoft Office, Salesforce
2mo
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Personal Lines Client Advocate
Wellesley, Massachusetts, United States
OnsiteFull Time
Deland, Gibson
Deland, Gibson: Independent insurance brokerage providing risk management and advisory services.
1+ YOE1+ year customer service/administrative experience; insurance experience a plus; strong attention to detail and communication; comfortable with tech; Applied Epic experience a plus; ability to manage multiple priorities; bachelor's degree preferred.
Applied Epic
1d
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Member Advocate | Member Services Division | October 2026 - Remote
Hingham or Massachusetts
$21/hr RemoteFull Time
Blue Cross Blue Shield of Massachusetts
Blue Cross Blue Shield of Massachusetts: Provides health and dental insurance plans and managed care.
1+ YOEHigh school diploma or equivalent and 1+ year of customer service experience with frequent communication by phone, email, or in person. Requires technology proficiency and comfort learning new tools.
Microsoft Office
1mo
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TECHNOLOGY ADVOCATE - CAMBRIDGE, MA
Cambridge, Massachusetts, United States
$28-$31/hr OnsiteFull Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Extensive AV and network knowledge, troubleshooting and firmware/software update skills, experience with meeting room technology, strong customer service and communication.
Microsoft Office, ITSM, Crestron DMC-E
4w
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Natick, Massachusetts - Brand Advocate
Natick, Massachusetts, United States
OnsiteFull Time
Cellairis
Cellairis: Retailer of mobile device accessories and electronics repair services.
1+ YOEOutgoing, persuasive retail salesperson able to entice walk-by customers, stand for long periods, lift 25 lbs, possess reliable transportation/valid driver’s license, and meet sales targets.
3mo
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Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3222)
Cambridge, Massachusetts, United States
$19-$28/hr OnsitePart Time, Seasonal
Target
TargetNYSE: TGT: General merchandise retailer operating physical stores and e-commerce.
Customer service and cash handling, ability to lift/move up to 40 lbs, flexible schedule including nights/weekends/holidays, basic technology use, attention to detail.
2w
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Member Solutions Advocate I (Call Center Representative)
Rockland, Massachusetts, United States
$20-$22/hr HybridPart Time
Rockland Federal Credit Union
Rockland Federal Credit Union: Provides member-owned banking and lending services in Massachusetts.
High school diploma or equivalent; strong customer service and communication skills; comfortable using technology; previous banking/call center experience preferred.
1w
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Release of Information Advocate
Boston, Massachusetts, United States
$47k-$50k/yr OnsiteFull Time
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute: Provides comprehensive cancer treatment and conducts oncological research.
1+ YOEOne year of experience in a health-related field, computer use and data entry proficiency, attention to detail, confidentiality knowledge, strong communication, customer service, and multitasking skills.
electronic health record, medical information systems