8 customer analytics analyst jobs at 8 companies in Delaware
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Resource Planning Analyst
Arizona or Mississippi or Pennsylvania or Montana or North Carolina or Louisiana or Maryland or Maine or Minnesota or Nebraska or Missouri or Colorado or North Dakota or Alabama or New York or New Jersey or New Mexico or Nevada or Ohio or South Carolina or Connecticut or Texas or District of Columbia or Florida or Rhode Island or Iowa or Arkansas or South Dakota or Idaho or Illinois or Vermont or Tennessee or Kansas or Virginia or Delaware or Washington or Utah or Wisconsin or Georgia or Indiana or West Virginia or Kentucky or Oregon or Wyoming or Michigan or Massachusetts or New Hampshire or Oklahoma
$44k-$102k/yr RemoteFull Time
2+ YOERequires 2+ years in high-volume customer service or call centers, 1+ year analyzing data, and 6+ months monitoring queues with workforce or telephony tools. Strong communication, prioritization, and problem-solving skills required.
Five9, Verint WFM, CAS, Avaya CMS, NICE, Aspect, Microsoft Teams
3w
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Analyst - Treasury Management Sales
Lancaster or District of Columbia or Delaware or Maryland or New Jersey or Pennsylvania or Virginia
$22-$37/hr HybridFull Time
2+ YOEBachelor's or equivalent, 2+ years banking/sales-administration or customer service experience, Salesforce experience preferred, strong analytical, communication and organizational skills.
Salesforce
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Client Support Desk Analyst
Texas or Nevada or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Maine or Louisiana or Kentucky or Kansas or Indiana or Idaho or Iowa or Georgia or Florida or Delaware or Arizona or Arkansas or Alabama or West Virginia or Wisconsin or Virginia or Utah or Tennessee or South Dakota or South Carolina or Oklahoma or Ohio
$60k-$75k/yr OnsiteFull Time
3+ YOE3-5 years experience in lending/financial services/SaaS; basic SQL, case/ticket queue experience, strong problem-solving, communication, and analytical skills.
SQL, ServiceNow
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Senior Channel Analyst
Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Louisiana or Maryland or Massachusetts or Michigan or Missouri or Minnesota or New Jersey or New York or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin or West Virginia or Vermont or District of Columbia
$75k-$95k/yr RemoteFull Time
3+ YOEHigh school diploma or GED and 3–5 years in multi-channel marketing, communications, or customer outreach. Requires vendor management, analytics, dashboard, template, and compliance experience.
SendGrid, Amazon SES, Twilio, Amazon SNS, Microsoft Excel, SQL, Databricks, TCPA, FDCPA
2w
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Senior Fraud Analyst II (1st and 2nd Shift)
Newark, Delaware, United States
OnsiteFull Time
1+ YOERequires strong analytical, organizational, research, communication, multitasking, and problem-solving skills, high school diploma/GED, and ability to use multiple systems while following regulatory procedures.
technology platforms
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Senior Appeals Analyst - LTD
Newark or Wisconsin or California or Colorado or Arkansas or Arizona or Alabama or District of Columbia or Florida or Connecticut or Georgia or Wyoming or Delaware or Iowa or Kansas or Indiana or Kentucky or Illinois or Idaho or Louisiana or Massachusetts or Maryland or Maine or Michigan or Mississippi or Washington or Texas or Missouri or Montana or North Carolina or Minnesota or North Dakota or New Hampshire or Oklahoma or Vermont or Nebraska or New Jersey or Tennessee or Nevada or New York or Ohio or Oregon or New Mexico or Pennsylvania or Rhode Island or South Dakota or Utah or South Carolina or West Virginia or Virginia
$67k-$110k/yr HybridFull Time
3+ YOERequires 3–5 years of standalone long-term disability claims experience, knowledge of ERISA and state requirements, strong analytical, communication, customer service, collaboration, and documentation skills.
Microsoft Office
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KYC Due Diligence Analyst (Know Your Customer Refresh) - Hybrid
Amherst or Wilmington
$26-$43/hr HybridFull Time
2+ YOERequires 5+ years of combined education/work experience; 2+ years in banking, compliance, operations, risk, legal, or related fields preferred. Requires analytical, organizational, communication, and case-management skills.
Microsoft Copilot, Microsoft Office, Microsoft Word, Microsoft Excel
6d
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Associate Brand Protection Analyst
Wilmington, Delaware, United States
HybridFull Time
Requires excellent communication, commercial English writing, IT and internet technology knowledge, analytical and problem-solving skills, customer focus, deadline management, and independent work ability. Technical or data analysis experience is beneficial.
HTML, JavaScript