24 customer analytics analyst jobs at 20 companies in Everett, MA
1w
Save
Mark Applied
Hide
Customer Experience Analyst
Boston or Richmond
$65k-$88k/yr HybridFull Time
5+ YOEBS in quantitative field or equivalent, 5+ years experience (or Masters+3), strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design and contact center analytics experience preferred.
SQL, Microsoft Excel, Tableau, Hex, Python, R
3w
Save
Mark Applied
Hide
Senior Customer Experience Analyst
Boston, Massachusetts, United States
$90k-$121k/yr HybridFull Time
3+ YOE3+ years CX/VoC or analytics experience, bachelor’s degree or equivalent, hands-on Qualtrics and experience with Salesforce/Gainsight, familiarity with APIs, Snowflake, SQL, Power BI, strong analytical and communication skills.
Qualtrics, XM Directory, Salesforce, Gainsight, Snowflake, SQL, Power BI
2d
Save
Mark Applied
Hide
Customer Experience (CX) Insights Analyst
Boston, Massachusetts, United States
$73k-$122k/yr HybridFull Time
2+ YOE2+ years experience in CX, VoC, analytics or research; university degree in quantitative/business/technical discipline; experience with NPS/OSAT, forecasting, dashboards, and executive storytelling.
NPS, OSAT, Medallia, Qualtrics, Adobe Analytics, Microsoft Excel, Microsoft PowerPoint, Power BI, Tableau
1mo
Save
Mark Applied
Hide
Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2w
Save
Mark Applied
Hide
Business Analyst
Medford, Massachusetts, United States
$90k-$120k/yr OnsiteFull Time
4+ YOE4+ years business/software usability analysis in Agile, BA/BS preferred, experience with Oracle/Postgres, SQL, BI/AI tools, strong communication, analytical and customer-orientation.
Oracle, Postgres, SQL, Business Intelligence tools, AI tools, APIs
1mo
Save
Mark Applied
Hide
Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1mo
Save
Mark Applied
Hide
Trade Planning Analyst - Club Channel
Bedford, New Hampshire, United States
HybridFull Time
1+ YOEBachelor's degree required; 1+ year analytics or related experience preferred. Intermediate Excel required; experience with syndicated data, Circana/Nielsen, customer data platforms, Power BI, and Python is a plus.
Sam's Club Madrid, Dollar General 1010, Circana PTA, GoSimple, Circana, Nielsen, Microsoft Excel, PowerPoint, Power BI, Python
5d
Save
Mark Applied
Hide
Resolution Analyst
Pawtucket, Rhode Island, United States
OnsiteFull Time
2+ YOE2+ years finance/accounting-related experience, strong analytical and critical thinking, advanced Excel and reporting skills, able to research and resolve transaction issues and communicate professionally.
Excel, Cognos
13h
Save
Mark Applied
Hide
Implementation Analyst
New York City or Boston
HybridFull Time
0+ YOEBachelor's degree, 0–2 years experience, strong Excel and data skills, interest in private markets, SQL or API exposure a plus, excellent communication and analytical ability.
Microsoft Excel, SQL, APIs
3w
Save
Mark Applied
Hide
Operations Analyst, Operations Analyst, Customer Retention - Acton, MA (Hybrid)
Acton, Massachusetts, United States
$65k-$98k/yr HybridFull Time
3+ YOEBachelor's degree,3+ years in analytics/operations/project coordination,experience with Agile/Kanban,ability to translate data into action and lead cross-functional programs.
Microsoft Excel, Azure DevOps, Jira, SQL, Power BI, Tableau
2d
Save
Mark Applied
Hide
Customer Experience Business Systems Analyst
Marlborough, Massachusetts, United States
$75k-$82k/yr HybridFull Time
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel
2mo
Save
Mark Applied
Hide
Master Data Analyst
Burlington, Massachusetts, United States
$63k-$72k/yr HybridFull Time
3+ YOEBachelor's in business/finance/accounting/IS or 3+ years equivalent; experience with customer/vendor/finance master data in SAP or similar ERP; intermediate to advanced Microsoft Excel; attention to detail and SOX/internal controls experience.
SAP ECC, SAP S/4HANA, Master Data Management (MDM), Microsoft Excel
5d
Save
Mark Applied
Hide
Digital CX Analyst
Raynham, Massachusetts, United States
$79k-$128k/yr HybridFull Time
0+ YOEBachelor's degree required; 0–2 years relevant experience; proficiency with Excel and dashboards; strong analytical, communication, and CX measurement skills; English required; travel up to 10%; CX/analytics/digital certifications preferred.
Microsoft Excel, dashboards
2w
Save
Mark Applied
Hide
Senior Growth Marketing Analyst
Somerville, Massachusetts, United States
$95k-$155k/yr OnsiteFull Time
8+ YOE8+ years growth/customer/lifecycle marketing experience, strong analytical and communication skills, experience with email/CRM/analytics platforms, SEO/CRO, and ability to design lifecycle programs.
Marketo, Klaviyo, Salesforce, Google Analytics, BigQuery, Shopify
5d
Save
Mark Applied
Hide
Analyst, Retirement Partners
Fort Mill or Charlotte or Boston
$25-$41/hr OnsiteFull Time
2+ YOE2+ years data management/analytics experience, bachelor’s degree or 3–5 years equivalent, intermediate MS Office (Excel/Access/Word/PowerPoint), strong analytical, communication, and customer-service skills.
MS Office, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft PowerPoint, CRM, Dynamics, SalesForce, Tableau, Alteryx, SQL
5d
Save
Mark Applied
Hide
Digital CX Analyst
Raynham, Massachusetts, United States
$79k-$128k/yr HybridFull Time
0+ YOEBachelor's degree required, 0–2 years relevant experience, analytics and CX measurement skills, proficiency with Excel and reporting, strong communication and problem-solving.
Microsoft Excel
1mo
Save
Mark Applied
Hide
Senior Business Analyst, Data Integration, CoStar Debt Solutions
Boston, Massachusetts, United States
$100k-$148k/yr OnsiteFull Time
7+ YOE7+ years building and operating production API integrations (REST, GraphQL, webhooks, OAuth, ETL); customer-facing API management; scripting in Python or Node; bachelor’s degree required.
API, REST, GraphQL, webhooks, OAuth, ETL, Python, Node, FIS, CoStar, Intex, Yardi, MRI, LLM
2mo
Save
Mark Applied
Hide
Insurance Senior Analyst
Boston, Massachusetts, United States
$70k-$90k/yr OnsiteFull Time
3+ YOEBachelor's degree required; 3+ years risk management/insurance/brokerage experience; proficiency with Windows, Word, Excel, Access and claims systems; strong communication, analytical, and customer-service skills.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Access
1mo
Save
Mark Applied
Hide
Senior Business Analyst, Data Integration, CoStar Debt Solutions
Boston, Massachusetts, United States
$100k-$148k/yr OnsiteFull Time
7+ YOE7+ years building and operating production API integrations (REST, GraphQL, webhooks, OAuth, ETL); customer-facing integration experience; scripting in Python or Node; bachelor's degree required.
REST, GraphQL, webhooks, OAuth, ETL, Python, Node, FIS, CoStar, Intex, Yardi, MRI, API
1w
Save
Mark Applied
Hide
Associate Compliance Analyst
Westlake or Smithfield
$28-$30/hr OnsiteContract
1+ YOEBachelor's degree required; prior phone/customer service and operations experience; 1-2 years audit/regulatory/risk/compliance experience preferred; strong analytical, problem-solving, and communication skills; proficiency with Microsoft Office.
Microsoft Office
Explore Jobs