11 customer analytics analyst jobs at 10 companies in Norwich, CT
2mo
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Customer Service Analyst (East Haven, Connecticut, United States, 06512)
East Haven, Connecticut, United States
OnsiteFull Time
4+ YOEMinimum 4 years customer service experience (7 preferred). Associate's degree in business required (Bachelor's preferred) or 10 years' experience. Proficient in Microsoft Office, ERP systems (preferably Epicor). Strong analytical and communication skills.
Microsoft Office, Epicor
1mo
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Analyst II, Customer Digital Engagement
Windsor, Connecticut, United States
$68k-$98k/yr OnsiteFull Time
3+ YOEBachelor's degree in business/analytics/marketing/IS or HS+4yrs and 3 years relevant experience; business analysis, reporting, and customer communications experience; Salesforce Marketing Cloud subject-matter knowledge.
Salesforce Marketing Cloud
1mo
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Sr BI Analyst
Johnston or Westwood or Columbus
$105k-$140k/yr HybridFull Time
5+ YOEBachelor's degree,5+ years analytics or customer insights experience,proficiency with Excel/SQL/Python,experience with VoC and survey research,strong communication and storytelling skills.
Microsoft Excel, Google Sheets, Power BI, Tableau, Qualtrics, SQL, Python
3d
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Associate Solutions Analyst
Chicago or Windsor
$70k-$80k/yr HybridFull Time
1+ YOEBachelor’s degree required; strong client-facing communication, problem-solving, analytical, and relationship-building skills. SQL familiarity and 1–2 years of customer service or technology experience preferred.
SQL
3w
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Resolution Analyst
Pawtucket, Rhode Island, United States
OnsiteFull Time
2+ YOE2+ years finance/accounting-related experience, strong analytical and critical thinking, advanced Excel and reporting skills, able to research and resolve transaction issues and communicate professionally.
Excel, Cognos
2mo
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Business Analyst / Commercial Specialist
Wallingford, Connecticut, United States
OnsiteFull Time
2+ YOEAssociate degree or equivalent, 2+ years business analysis experience, 3+ years Salesforce experience, ERP/CRM experience, strong analytical and communication skills, customer-focused and proactive.
Salesforce, ERP, CRM, CPQ, Analytics Studio, Field Service
1w
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Sr Ability Analyst - Absence Management
Hartford or Sunrise or San Antonio or Alpharetta or Naperville or Scottsdale or Lake Mary
$48k-$72k/yr HybridFull Time
High school diploma or GED required; associate or bachelor's degree preferred. Customer service experience preferred, plus Microsoft Office proficiency, organization, time management, and analytical skills.
Microsoft Office
1w
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Sr Ability Analyst - Absence Management
Alpharetta or Hartford or Lake Mary or Naperville or San Antonio or Scottsdale or Sunrise
$48k-$72k/yr HybridFull Time
High school diploma or GED required; 2+ years customer service preferred. Requires Microsoft Office proficiency, strong organization, time management, communication, judgment, and analytical skills.
Microsoft Office
3w
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Journey Activation and Optimization Analyst
Woonsocket, Rhode Island, United States
$47k-$112k/yr HybridFull Time
3+ YOE3+ years executing and optimizing customer journeys; strong SQL and analytical skills; experience translating strategy into technical execution, QA, launch, monitoring, and dashboarding.
SQL, Adobe, Salesforce
1mo
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Life Insurance Account Analyst - CIGNA - Hybrid
Bloomfield, Connecticut, United States
$26-$39/hr HybridFull Time
1+ YOEProcess life insurance transactions, manage case servicing and renewals, communicate with clients and brokers, strong analytical and communication skills, 1+ years customer or business experience, MS Office proficiency; CLU/FINRA requirements apply.
Microsoft Office
4d
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Senior Analyst, Contract Administration
Windsor, Connecticut, United States
$82k-$123k/yr OnsiteFull Time
6+ YOEBachelor’s degree and up to 6+ years preferred, with contract administration, aerospace, customer service, business, analytical, communication, and Microsoft Office skills; Excel mastery required.
Microsoft Office, Microsoft Excel, JDE ERP, Enterprise Resource Planning (ERP), Sales, Inventory and Operations Planning (SIOP), International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR)