2w
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years experience in digital customer feedback/analytics, experience with VOC tools, strong analytical, project management, and communication skills.
FullStory, AppBot, Digital InBox/Mailbox, Amplitude, Jira, Confluence, Reddit, Mobile App Stores, Loyalty and Rewards platforms
1mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2w
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in customer feedback or digital analytics; strong CX management, root cause analysis, project management, stakeholder communication, and problem-solving skills.
FullStory, AppBot, Mobile App Stores, Reddit, Amplitude, Jira, Confluence, Digital InBox/Mailbox, Loyalty and Rewards platforms
2w
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Business Analyst
Irvine, California, United States
$85k-$99k/yr OnsiteFull Time
3+ YOEBachelor's degree required; 3–5+ years in data analysis/BI or customer-facing analytics; strong data querying, presentation, AI toolchain development, and communication skills.
1mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
2mo
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Incentive Programs Analyst
Carlsbad, California, United States
$75k-$90k/yr OnsiteFull Time
4+ YOE4+ years managing customer contracts or channel incentive programs; proficiency with Salesforce and Oracle; advanced Excel (pivot tables, XLOOKUP, Power Query); Power BI/Tableau literacy; strong analytical, auditing, and SOP documentation skills.
Oracle, Salesforce, Power BI, Tableau, Microsoft Excel, pivot tables, XLOOKUP, Power Query, CLM, CIM
3w
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Grievance and Appeals Analyst
Chula Vista, California, United States
$70k-$95k/yr OnsiteFull Time
4+ YOEBachelor's degree, four years processing grievances or customer service in Medi-Cal/Medicaid setting, knowledge of Medicare/Medi‑Cal standards, HIPAA compliance, strong communication and analytical skills.
QNXT, Innovare