16 customer analytics analyst jobs at 11 companies in Shaker Heights, OH
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Customer Account Services Analyst
Massillon, Ohio, United States
$55k-$70k/yrHybridFull Time
Shearer's Foods: Private North American snack-food manufacturer and contract supplier serving retailers, foodservice distributors, and national brands.
3+ YOEMinimum 3 years relevant experience; bachelor’s preferred; strong communication, analytical and organizational skills; proficiency with Microsoft Office and reporting; customer-focused account support.
Akron or Ohio or West Virginia or Maryland or Pennsylvania or New Jersey
$107k-$151k/yrOnsiteFull Time
FirstEnergyNYSE: FE: Electric utility holding providing generation, transmission, and distribution services.
10+ YOEBachelor's degree in a related field, 10+ years regulatory/energy/program experience, strong analytical and written communication skills, project management ability, proficiency with Microsoft Word/Excel/PowerPoint; MBA preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Plus Mark: Creator and manufacturer of greeting cards and social expression products.
1+ YOEBachelor's degree in marketing/supply chain/operations or related,1+ years experience,strong Excel and Office 365 skills,Oracle Order Management knowledge a plus,excellent communication and customer service skills.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Oracle Order Management, POS
FirstEnergyNYSE: FE: Electric utility holding providing generation, transmission, and distribution services.
2+ YOEBachelor's degree or equivalent relevant experience; 2-5 years in program administration, eligibility determination, financial analysis, or customer service operations. Requires analytical, documentation, compliance, and communication skills.
Microsoft Office Suite, Microsoft Excel, Microsoft Outlook, case management systems, customer information systems
STERISNYSE: STE: Global provider of infection prevention and sterilization solutions.
7+ YOE7+ years in sales/customer/service operations with 5+ years hands-on Salesforce experience, Bachelor's degree, Business Analyst certification, Salesforce Administrator, Agile/UAT experience, strong analytical and mentoring skills.
Cleveland or Columbus or New York City or Scottsdale
RemoteFull Time
4AIR: Comprehensive sustainability solutions for the private aviation industry.
1+ YOE1–4 years experience in aviation, sustainability, data/analytics, or customer support; proficiency with Microsoft Excel and PowerPoint; strong attention to detail, communication, and ability to manage multiple tasks in a remote team.
Microsoft Excel, Microsoft PowerPoint, Microsoft 365, VBA
CrossCountry Mortgage: Nationwide retail mortgage lender providing home financing solutions.
2+ YOEBachelor’s degree or equivalent education and experience; 2+ years of mortgage lending experience preferred. Requires analytical, mathematical, communication, customer service, and Microsoft Office skills.
Optimal Blue, Encompass, Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word
CrossCountry Mortgage: Nationwide retail mortgage lender providing home financing solutions.
2+ YOEBachelor's degree or equivalent education and experience; 2+ years mortgage lending experience preferred. Requires analytical, mathematical, communication, customer service, and Microsoft Office proficiency.
Encompass, Optimal Blue, Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word
Law Enforcement Unit Business Systems Analyst/Sr Analyst
Cleveland, Ohio, United States
$82k-$125k/yrOnsiteFull Time
Federal Reserve Bank of Cleveland: The U.S. central banking system sets monetary policy, supervises banks, and provides payment services.
3+ YOEAssociate's, bachelor's, or master's degree with related experience; requires Microsoft products, SharePoint, Power Platform, customer service, communication, collaboration, and analytical skills.
CCL Label: Global specialty label and packaging manufacturer serving consumer, healthcare, agricultural, automotive, and durable-goods brands.
1+ YOE1-2 years accounts receivable experience; strong interpersonal, analytical, and time-management skills; proficiency in Microsoft Excel and Microsoft Word; ability to manage customer accounts, resolve deductions, and prioritize multiple tasks.
Cleveland or Chicago or Atlanta or Tampa or Raleigh or Richmond or Albany or Little Rock or Kansas City or Buford
RemoteFull Time
JBT Marel CorporationNYSE: JBTM: Global food and beverage processing technology and equipment provider.
5+ YOEBachelor's degree and 5+ years in corporate global trade compliance, international trade, customs compliance, and supply chain analysis. Strong analytical and reporting skills required.
Swagelok: Global developer of high-performance fluid system solutions.
7+ YOEBachelor’s degree and 7+ years in supply chain, logistics, analytics, auditing, or compliance; expertise in international trade, customs regulations, data analysis, and compliance systems.
Microsoft Office Suite, Microsoft Excel, Power BI, SAP, ERP
STERISNYSE: STE: Global provider of infection prevention and sterilization solutions.
4+ YOEBachelor’s degree, 4+ years in customer service or analytics, 2+ years using a CRM, advanced Excel proficiency, U.S. Eastern Time residency, and strong analytical and communication skills.
Systems Application Analyst I - EPIC Radiant Configuration
Akron, Ohio, United States
$34-$51/hrRemoteFull Time
Summa Health System: Integrated healthcare delivery system serving Northeast Ohio.
2+ YOEBachelor's required, Epic certification within 6 months, 2 years experience with healthcare information systems, strong customer service, workflow understanding, collaboration and analytical skills.
Bachelor's degree preferred in a business-related field, minimum 3.2 GPA, analytical and customer service skills; recent graduates with little or no professional experience accepted.
STEM OPT, SIE, Series 52, Series 63, Series 79, Series 7
Network Oper Center Analyst I-Info Serv Data Center
Cleveland, Ohio, United States
OnsiteFull Time
The MetroHealth System: County-owned academic health system providing comprehensive care in Ohio.
1+ YOEAssociate degree in computer science +1 year related experience (or 3 years experience); strong customer service, communication, documentation, and analytical skills; willing to work 24/7 rotating shifts and travel to system locations.
Microsoft Office 2013, Word, Excel, PowerPoint, SharePoint, Windows 7, Windows Server 2008, Rhapsody, HPOVO, Solar Wind, SCOM, Citrix, EPIC, Outlook, Job Scheduler, Active Directory, VPN/Remote Access