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21 customer analytics analyst jobs at 19 companies in Tennessee

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Sr Data Analyst, Customer Insights
Memphis, Tennessee, United States
$94k-$122k/yr RemoteFull Time
Terminix
Terminix: Professional pest control, termite protection, and home services provider.
5+ YOE5+ years in data or digital marketing analytics, VoC expertise, SQL and Python/R proficiency, mixed-methods analysis, strong communication and storytelling.
SQL, Python, R, Qualtrics, Medallia, Looker, Power BI, Tableau
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1mo
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Analyst CX
Brentwood, Tennessee, United States
HybridFull Time
GEODIS
GEODIS: Global third-party logistics provider and supply chain operator.
2+ YOEMinimum 2 years analytics or supply-chain related experience; proficiency in data analysis, reporting, and presentations; experience with Microsoft Excel/PowerPoint/Word/Outlook; Power BI and SQL preferred.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Power BI, SQL
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2w
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Sr. Revenue Science Analyst
Collierville, Tennessee, United States
HybridFull Time
FedEx
FedExNYSE: FDX: A global provider of transportation, e-commerce, and business services.
2+ YOEMaster’s degree plus 2 years in an analytical, quantitative, or technical role, or Ph.D.; requires data analytics, revenue analysis, customer segmentation, programming, databases, or visualization experience.
SAS, SQL, Python, C, VB.net, Java, JavaScript, R, Teradata, Oracle, PowerBI, Tableau, Spotfire
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1mo
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Analyst II, Customer Experience Process (CCaaS/ServiceNow)
Malvern or Nashville
HybridFull Time
DaVita Kidney Care
DaVita Kidney CareNYSE: DVA: U.S.-based kidney-care provider delivering dialysis, integrated care, transplantation support, and kidney-health education to patients.
2+ YOE2+ years IT/analytical experience, proficiency with ServiceNow ITSM, Microsoft 365, conversational contact-center technologies; ITIL Foundations required; Lean Six Sigma Yellow Belt preferred.
ServiceNow, Microsoft 365, Nice Copilot, ServiceNow NowAssist
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2mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
Circle Internet Group, Inc.
Circle Internet Group, Inc.NYSE: CRCL: Public financial technology providing stablecoin, digital-asset, payments, and blockchain infrastructure to businesses and developers.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
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2mo
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Analyst, Data & Insights
Franklin, Tennessee, United States
OnsiteFull Time
OMNIA Partners
OMNIA Partners: Group purchasing organization serving government agencies, schools, nonprofits, and businesses through cooperative procurement contracts and tools.
3+ YOEBachelor's degree required, 3+ years data/BI experience; strong SQL and Snowflake skills, Tableau dashboarding, advanced Excel and PowerPoint, experience presenting to customers, familiarity with Figma and Salesforce.
SQL, Snowflake, Tableau, Microsoft Excel, Microsoft PowerPoint, Figma, Salesforce, R, Python
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5d
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Logistics Analyst
Chattanooga, Tennessee, United States
OnsiteFull Time
Republic Services
Republic ServicesNYSE: RSG: Environmental services providing recycling and waste solutions.
Analytical, problem-solving, communication, customer-facing, and time-sensitive task skills required. Microsoft Office proficiency required; two years as a dispatcher or similar leader preferred.
Microsoft Office Suite
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4d
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Marketing Analyst
Lancaster or Alcoa or Davenport or Pittsburgh
OnsiteFull Time
Arconic
ArconicNew York Stock Exchange: ARNC: Manufacturer of aluminum sheet, plate, and extruded products.
2+ YOEBachelor's degree, 2+ years in manufacturing and customer-related functions, AI-tool experience, analytical skills, and communication abilities required; business systems and Microsoft Office experience preferred.
Microsoft Copilot, ChatGPT, AS400, Oracle, SalesForce, Microsoft Office, Microsoft Excel, Microsoft PowerPoint
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3w
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Client Support Desk Analyst
Texas or Nevada or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Maine or Louisiana or Kentucky or Kansas or Indiana or Idaho or Iowa or Georgia or Florida or Delaware or Arizona or Arkansas or Alabama or West Virginia or Wisconsin or Virginia or Utah or Tennessee or South Dakota or South Carolina or Oklahoma or Ohio
$60k-$75k/yr OnsiteFull Time
defi SOLUTIONS
defi SOLUTIONS: Private SaaS lending-software serving auto lenders, banks, credit unions, and finance companies with origination and servicing tools.
3+ YOE3-5 years experience in lending/financial services/SaaS; basic SQL, case/ticket queue experience, strong problem-solving, communication, and analytical skills.
SQL, ServiceNow
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1w
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Senior Channel Analyst
Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Louisiana or Maryland or Massachusetts or Michigan or Missouri or Minnesota or New Jersey or New York or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin or West Virginia or Vermont or District of Columbia
$75k-$95k/yr RemoteFull Time
Duncan Solutions
Duncan Solutions: The Future of Parking, Tolling, and Mobility Management Solutions Worldwide.
3+ YOEHigh school diploma or GED and 3–5 years in multi-channel marketing, communications, or customer outreach. Requires vendor management, analytics, dashboard, template, and compliance experience.
SendGrid, Amazon SES, Twilio, Amazon SNS, Microsoft Excel, SQL, Databricks, TCPA, FDCPA
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1w
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Analyst II, Safety
Knoxville, Tennessee, United States
OnsiteFull Time
Pilot Company
Pilot Company: Leading travel center and fuel network operator.
4+ YOERequires BCP, OSHA 30, and CSP or similar certification; four years of customer-facing experience or preferred bachelor's degree; regulatory investigations, Microsoft Office, analytical, communication, and emergency management skills.
Microsoft Office
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1w
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Analyst II, Safety
Knoxville or Ohio or Tennessee or United States or Canada or North America
$64k-$105k/yr OnsiteFull Time
Pilot Company
Pilot Company: Leading travel center and fuel network operator.
4+ YOEBachelor's degree preferred or 4+ years in a customer-facing role. Requires BCP, OSHA 30, and CSP or similar certification, regulatory investigation experience, Microsoft Office skills, and strong analytical and communication abilities.
Microsoft Office
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2w
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IT Systems Analyst
Knoxville, Tennessee, United States
$28/hr OnsiteFull Time
Anakeesta
Anakeesta: Private mountaintop adventure park serving families and visitors in Gatlinburg's Smoky Mountains.
POS support experience required, including troubleshooting hardware, networking, and software. Requires systems integration, user management, reporting, Windows, analytical, communication, and customer support skills.
Galaxy, Infogenesis, Eatec, Yellowdog, Microsoft Windows, SQL, CompTIA, Microsoft, ITIL
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2w
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Senior Appeals Analyst - LTD
Newark or Wisconsin or California or Colorado or Arkansas or Arizona or Alabama or District of Columbia or Florida or Connecticut or Georgia or Wyoming or Delaware or Iowa or Kansas or Indiana or Kentucky or Illinois or Idaho or Louisiana or Massachusetts or Maryland or Maine or Michigan or Mississippi or Washington or Texas or Missouri or Montana or North Carolina or Minnesota or North Dakota or New Hampshire or Oklahoma or Vermont or Nebraska or New Jersey or Tennessee or Nevada or New York or Ohio or Oregon or New Mexico or Pennsylvania or Rhode Island or South Dakota or Utah or South Carolina or West Virginia or Virginia
$67k-$110k/yr HybridFull Time
Prudential Financial
Prudential FinancialNYSE: PRU: Global leader in financial services, insurance, and investment management.
3+ YOERequires 3–5 years of standalone long-term disability claims experience, knowledge of ERISA and state requirements, strong analytical, communication, customer service, collaboration, and documentation skills.
Microsoft Office
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1mo
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BUSINESS SUPPORT ANALYST
Jackson, Tennessee, United States
OnsiteFull Time
Gerdau
GerdauNYSE: GGB: Leading global producer of long and special steel products.
1+ YOE1–2 years related experience preferred; university degree in business/accounting/finance preferred; strong Excel and SAP skills; accounting knowledge; customer service, communication, and analytical abilities.
Microsoft Excel, SAP
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1mo
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Technical Analyst 3-Support
Kansas City or Orlando or Nashville or United States
$32-$64/hr HybridFull Time
Oracle Health
Oracle Health: Healthcare information-technology division providing cloud-based clinical, financial, interoperability, and population-health solutions to providers, payers, and public-health organizations.
3+ YOE3+ years supporting healthcare reporting or application support; strong SQL and CCL skills; experience with Oracle Health/Cerner Millennium and Oracle Analytics Cloud; customer-facing troubleshooting and regulatory reporting experience.
Oracle Health (Cerner Millennium), Oracle Analytics Cloud, SQL, CCL, Tableau, Electronic Health Record (EHR)
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5d
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Software Support Analyst
Indianapolis or Arizona or Florida or Georgia or Indiana or Kentucky or North Carolina or New Jersey or Nevada or Pennsylvania or Tennessee or Texas or Utah or Virginia
RemoteFull Time
Toyota Automated Logistics
Toyota Automated Logistics: Toyota Automated Logistics is a Toyota Industries-controlled warehouse-automation integrator serving manufacturers, distributors, and warehouse operators worldwide.
1+ YOEBachelor's degree required; one year troubleshooting Exacta as Specialist II; SQL query, database, analytical, troubleshooting, customer service, and communication skills required. Long-term US work authorization without sponsorship required.
Microsoft Office, Microsoft Project, SQL Server, Oracle, Exacta, Crystal Management, SQL Server Reporting Services (SSRS)
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1w
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Lending Operations Analyst I
Union City or Little Rock
OnsiteFull Time
Simmons Bank
Simmons Bank: Provides banking and financial services.
3+ YOEThree to five years of related experience required, with banking operations or customer service preferred. Requires loan operations knowledge, compliance knowledge, strong communication, organizational, analytical, and problem-solving skills.
Microsoft Office, Silverlake
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3w
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Systems analyst ll - onsite and executive technology support (Nashville, TN)
Nashville or United States
HybridFull Time
Starbucks
StarbucksNASDAQ: SBUX: Global roaster and retailer of specialty coffee.
3+ YOERequires 3+ years of technical support, Windows enterprise support, and customer service experience, plus macOS, Mac, iOS, Android, troubleshooting, analytical, communication, and problem-solving skills.
Windows, macOS, iOS, Android, Wiki, Knowledge Base Articles, LEAN, agile, scrum
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Systems analyst ll - onsite and executive technology support (Nashville, TN)
Nashville, Tennessee, United States
HybridFull Time
Starbucks
StarbucksNASDAQ: SBUX: Global roaster and retailer of specialty coffee.
3+ YOERequires 3–5+ years of technical support, enterprise Windows, and customer service experience; 3+ years supporting iOS and Android; macOS familiarity; analytical, communication, troubleshooting, and solution delivery skills.
Windows, macOS, iOS, Android, Wiki, Knowledge Base Articles, LEAN, Agile, Scrum
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